If you’re enjoying your gambling experience at an online casino and you suddenly find your account closed, you’ll probably be confused and frustrated. While your account is closed, you won’t be able to gamble, and you also won’t be able to access your funds. Account closure is usually a result of an online casino thinking that you’re trying to abuse bonuses or commit some type of fraud, and in general, it needs to be a pretty serious offence for the account to be closed. Although sometimes an account closure is permanent, it also might just be a case of a misunderstanding, and it’s important to remember that sometimes checks are done using automation, which might flag your account accidentally.
What’s gone wrong?
The online casino thinks you’ve violated one of the important T&Cs, so your account has been closed completely.
What to do next
Follow our tips below to figure out what the root of the problem might be and how you can solve it.
