When you sign up at an online casino, you agree to abide by their T&Cs – you’ll even tick a box to that effect during registration. Ideally, you should read all the casino’s T&Cs before you sign up because even though they’re usually pretty standard, there are sometimes a few unique pieces of information that you need to be aware of. If you’re found to be violating the terms (even if it’s an accident), your account might be closed or suspended. The good news is that there are some T&C violations that are much less serious, and which you can solve yourself.
What’s gone wrong?
Your account has been suspended or closed, or you can’t claim a bonus because you’ve broken the casino’s T&Cs.
What to do next
Follow our tips below to figure out what the root of the problem might be and how you can solve it.
