While bonuses are the main reason that some people sign up and play at online casinos, there’s one major reason why you may want to opt out: wagering requirements. Even aside from the restrictions that are applied to the bonus or winnings from free spins, some online casinos apply wagering requirements to your original deposit amount, which can significantly limit your wins and your play. While some casinos ask you to opt in or use a promo code, others give you the bonus automatically, so you might need to specifically request to have it removed.
What’s gone wrong?
You’ve been given a bonus that you didn’t want to claim due to the T&Cs, so you would like to have it removed from your account.
What to do next
Follow our tips below to figure out what the root of the problem might be and how you can solve it.