Game Selection at EnergyCasino
In this section, we’ll closely examine the EnergyCasino games, including the variety of titles and the software providers behind the most popular releases.
Slots
With over 4,000 slots, there’s very little chance of running out of games to play at EnergyCasino. Over 30 software providers supply the games, and you’ll find titles from Games Global, Wazdan, NetEnt and many others.
Many of the top slots, such as Book Of Dead, Immortal Romance, and Sweet Bonanza, can be found at the casino. The casino also has a range of progressive jackpot games like Mega Moolah if you’re on the hunt for life-changing payouts.
Table Games
The casino’s table games section is probably the site’s weakest area. We could only find just over 100 games at the time of writing. However, the game variety is vast, and many of the most popular table games are available, including blackjack, roulette, Sic Bo, and baccarat.
Live Dealer Games
In contrast to the table games section, the live casino has an enormous number of titles. We found 534 live games at the time of review. The top live dealer studios supply the games, including Evolution, Pragmatic Play Live, Quik, Betgames, Ezugi, and On Air.
The blackjack section is particularly impressive, with 317 tables to choose from. There are also two blackjack game lobbies from Evolution and On Air.
If you enjoy live game shows, there’s a host of games to play. You can join the most popular shows like Crazy Time, Dream Catcher, and Monopoly Live. Alternatively, you can venture into the Evolution game show lobby and get access to many more award-winning releases.
Crash Games
If you’d like to try some crash games, there’s a wide variety at EnergyCasino. Although the selection is relatively small, it does have the top titles, including Plinko, JetX, and Minesweeper.
Scratchcards
EnergyCasino has over 60 scratchcards to choose from, with a wide range of themes. Some really fun scratch cards are on the site, including Zodiac Fortune, Fruit Basket, Ballon, and Break The Ice. Pragmatic Play, Wizard Games, Hacksaw and Gamevy supply the scratchcards, so you can be sure of their quality.
Virtual Sports
You’ll find a selection of 10 virtual sports games on EnergyCasino. This might not seem like much, but it’s not a bad amount for an online casino in Canada.You can play virtual racing, virtual tennis, instant greyhound racing, and more.
Bonuses and Promotions at EnergyCasino
Here at Betsquare, we know that Canadian players appreciate a generous welcome offer and other bonuses. So, we’ve taken an in-depth look at the EnergyCasino bonuses to give you an idea of what’s available.
Welcome Bonus
There’s an excellent welcome offer at the casino. New players can sign up for a C$300 match deposit bonus on their first deposit and up to 300 free spins.
The wagering requirement on this offer is 30x, and players have 15 days to meet it. The wagering requirement on winnings resulting from the free spins is 35x, and it needs to be met within three days of the free spins being activated. The free spins in this welcome bonus can be used on Book Of Dead.
Live Casino Welcome Offer
This welcome offer is a cashback bonus where players can claim 25% cashback up to €250 on their net losses on the first day they play at the live casino.
The offer is only valid for Evolution games but not for Infinite Blackjack, Power Blackjack, Infinite Free Bet Blackjack, and Evolution first-person games.
Players must play at least 50 rounds on their first day at the live casino to qualify for the offer. This offer has no wagering requirements, but there’s a minimum bet of C$5.
Loyalty Program
The loyalty program at the casino is open to all players as soon as they sign up. EnergyPoints can be earned by playing games. The points can be used at the EnergyShop to purchase free spins or be exchanged for cash.
Banking Options at EnergyCasino
Over the past ten years, there’s been a big increase in the number of online banking options available to casino players in Canada. We’re all familiar with traditional payment methods such as Visa and Mastercard. But now, you can use e-wallets, bank-to-bank transfers, and cryptocurrencies.
Our team at Betsquare knows that having a wide selection of banking options is essential to players. Therefore, we always make sure that our reviews cover all the banking methods available so that you know if the casino has a suitable option for you.
EnergyCasino banking is simple and straightforward. It offers players multiple banking options that can provide secure transactions. The number of options will vary depending on your account details, but our team was given 14 options to choose from.
We found that the casino offers traditional methods such as Mastercard and Visa. However, it also accepts deposits using:
- Interac
- Neosurf
- Astropay Voucher
- CashtoCode
- STICPAY
- MinFinity Wallet
- MuchBetter
- Jeton Wallet
- Neteller
- Skrill
- Skrill-1-Tap
- Payz
- PaySafeCard
All the methods accepted by the casino are internationally recognized. EnergyCasino ensures that its banking methods are secure and efficient. It aims to process transactions as quickly as possible. However, some payment methods, such as Visa and Mastercard, can take up to five working days.
Making a deposit at EnergyCasino is not complicated. All you need to do is log in to your account and click on the tab in the top right that displays your balance. You will be taken to the deposit section of the site, where you can select your payment method and the amount you’d like to deposit.
Withdrawals are equally as straightforward to carry out. We recommend using the same payment method to make deposits and withdrawals. This makes the process simpler and faster. We also recommend that your account is fully verified when you want to make a withdrawal, as this also speeds things up.
To make a withdrawal, you should select ‘Withdraw’ in your account dropdown in the top right-hand menu. From there, you can choose your payment method and enter the amount you’d like to withdraw.
It’s worth noting that the first withdrawal is free of charge. However, EnergyCasino does have a fixed withdrawal fee of $5 for each withdrawal after that. There is a 10% admin charge, with a minimum of $10, if funds are withdrawn before they’ve been wagered at least once. The minimum withdrawal amount at EnergyCasino is $20, and the maximum is $5,000 per day.
Mobile Gaming Experience
EnergyCasino gives Canadian players the option to either run the site in their phone’s web browser or download an app. We tested both options to see how the casino performed.
We first tested the EnergyCasino mobile site by loading it into our phone browsers. We tested it on Android and iOS devices. The site resizes well to fit a variety of screen sizes. It loads quickly, and the navigation is easy to access. We did find that the interface feels quite cluttered on smaller screens. However, overall, the site performs well across devices.
Next, we downloaded the app on Android and iOS. The app can be downloaded directly from the site, and the casino gives clear instructions for downloading it. The app works well for mobile gaming. The app is optimized for mobile and doesn’t take up much storage space. The EnergyCasino app is a great solution for gaming on the go.
Customer Support and Service
Customer support is often an area that players overlook when they’re signing up for an online casino. However, it’s vital that a casino gives its players the ability to contact it if they have any queries. At Betsquare, we always check out a casino’s customer service as part of our reviews.
We took a good look at the EnergyCasino support options. There are four ways to contact the casino: by phone, email, live chat, or post. There’s also a reasonably detailed help centre.
It is impressive that the casino gives players so many customer service channels. We usually find live chat, but we rarely see a phone line available. However, one thing to note is that the phone lines were temporarily unavailable at the time of writing.
The live chat service is only available from Monday to Friday from 09:00-00:00 (CET/GMT+1) and on weekends from 13:00-21:00 (CET/GMT+1). We prefer live chat to be available 24/7, as many people play late at night or early in the morning.
However, we contacted EnergyCasino support agents on the live chat and found them helpful. Here are the details you need to get in touch with the EnergyCasino support team:
support@energycasino.com | |
📞 Phone Helpline | Lines temporarily unavailable |
💬 Live Chat | Y |
✉️ Contact Form | N |
❓ FAQs | Y |
Postal Address | Suite 109, Level 4, Sir William Reid Street, Gzira, GZR1033, Malta |
Security and Regulation
EnergyCasino is a regulated online casino that operates under a MGA license. The casino license number is MGA/B2C/224/2012. The MGA takes regulation seriously and is one of the most respected licensing bodies in the world. It often audits and monitors its license holders. So, having a license from this authority is a good way of knowing that the casino is trustworthy.
We investigated the EnergyCasino security measures to see how it manages player data. The casino employs the latest security technologies. It uses SSL encryption, strict data protection procedures, and state-of-the-art technology to create a safe playing environment.
Fair gaming is another area that EnergyCasino takes seriously. It only offers games from top software providers. These providers have their games independently tested for fairness by organizations such as eCOGRA.
The casino has a range of responsible gambling tools available to players if they feel that their gambling is becoming an issue. Players can set limits on wagers, losses, deposits, and session times. They can also self-exclude.
Overall Experience at EnergyCasino
Now that we’ve come to the end of our review, here’s a quick EnergyCasino summary. We were impressed with this Canadian online casino.
Even though the casino was launched in 2013, it has kept up with changing technologies and created a safe and enjoyable player experience. The casino holds an MGA license, which indicates that it operates legally and is trustworthy.
The site has a huge selection of games, and new ones are continually being added. The bonuses and loyalty program reward players for joining the casino. We particularly liked the welcome bonus, combining a match deposit bonus with free spins.
The range of banking options is extensive, which gives players more flexibility in their banking choices. Customer support is good on the site, but we would prefer the live chat to be available 24/7.
We can recommend this casino to players looking for a Canadian online casino with a huge choice of games, a safe and secure environment, exciting bonuses and a loyalty program.