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Tortuga Casino Review

Tortuga Casino Review

rating: 4 / 5
last update: May, 2024

Written by: Lisa Cheban Content writer
Checked by: Stephen Abiola Content writer

Editorial Note: We may earn a commission through affiliate links on Betsquare.com. Committees do not influence the opinions or ratings of our editors.

Summary

Shiver me timbers – this pirate-themed Canadian site has many excellent reasons to join as we explore throughout this comprehensive Tortuga Casino review.

Established in 2010, it rebranded recently to expand its selection of games and update its website. Tortuga Casino has amassed a loyal following of players due to its user-friendly and fun layout, great range of games, bonuses, and security features. 

Tortuga Casino Canada has been on our radar for a while, so we know all the highlights and features of this popular gambling site, which we share with you in this review. 

We also detail the various bonuses you can claim, from the generous welcome bonus to ongoing promotions for existing players and a generous VIP club.

Before bringing our review to a close, we also look at some of the areas in which Tortuga could improve to provide you with a well-rounded and objective review of the site.

Pros and Cons

As part of our review process, we have brought together the Tortuga Casino advantages and negatives. The site has way more positives, and the Toruga Casino disadvantages will not affect your gameplay that much, but there are a few areas where the site could take its offering to the next level.

Tortuga offers a super generous welcome bonus, low minimum deposits, and a good selection of games by leading developers. We also love the live casino lobby here.

On the downside, the withdrawal process can be slow and frustrating when waiting for your winnings, and a 24/7 support service would also improve this site.

Below is an overview of the pros and cons of Tortuga to help you decide if this site is right for you:

  • Four-part welcome bonus of up to $1,600
  • Low minimum deposit of $10
  • Good selection of prominent software providers
  • Excellent live casino powered by Evolution and Pragmatic Play
  • Great VIP program
  • Withdrawals can take up to 72 hours
  • Customer support is not available 24/7

Game Selection at Tortuga Casino 

Tortuga casino homepage

The selection of Tortuga casino games includes 2,000 thrilling titles, with new releases added on a weekly basis.

The software providers who power the casino games lobby at Tortuga consist of some big names in software development. 

For instance, Evolution Gaming and Pragmatic Play are behind the live casino lobby, while the slots providers include Booongo, Relax Gaming, NetEnt, Yggdrasil, Play’n Go, and others.

The usability and layout of the site are superb. For quick access, you can search for your games via subcategories, software providers, or game names. 

You can also play the slots and table games in demo mode to try them out whether logged in or not. It is an excellent opportunity to get to grips with any games you haven’t played and want to try risk-free before playing for real money. 

 

Tortuga Slots

tortuga slots

The main category at Tortuga Casino Canada is the slots collection, with many incredible choices. Whether you prefer the classics or the latest titles, this site has an excellent mix. 

The slot developers incorporate various bonus elements and themes into each game, offering you the chance to unlock bonus rounds for generous payouts.

Features include free spins, multipliers, pick-me games, wilds and much more. You can fish with Big Bass Bonanza or head to ancient Egypt with the Pyramid King. 

There is also a bonus buy tab, which allows you to buy straight into the slot’s bonus features at a cost. Some excellent titles include The Dog House Megaways, Aztec Twist, and Sweet Bonanza.

If you enjoy the thrill of progressive jackpots, the jackpot tab has around 50 options. You can take a spin on titles like 777 Super Strike, Frost Queen Jackpots, and Ozwin’s Jackpots. 

Table Games

The table games selection has all the main categories from baccarat, craps, video poker, blackjack, and roulette. 

Having so many developers crafting the games means you have an outstanding level of variety. Some of our favourites include Roulette First Person, Blackjack Multi Hand, and Craps. 

Live Casino

The live casino lobby has a solid mix of titles catering to all player tastes and budgets. There is a VIP tab for high rollers where the bets start large and go up to CA$15,000, like Salon Prive Baccarat. 

Other titles include a good selection of game shows like Crazy Coin Flip, Crazy Time, and Mega Sic Bo. 

The live action is streamed directly from modern European studios, with engaging and friendly dealers and HD graphics for a fully immersive and fun Tortuga live casino experience. 

 

Bonuses and Promotions at Tortuga Casino 

tortuga casino bonusses

New players here can claim multiple Tortuga Casino Bonuses from the very start. There are currently two welcome bonus options as part of the welcome package. You pick whichever suits you best with up to CA$1,600 available across your first four deposits: 

  • Sailor Bonus: 100% up to CA$400 on your first deposit.
  • Commander Bonus: This bonus offers another 100% up to CA$400 with a minimum deposit of CA$300 and 250 free spins. It also gives you access to the VIP club and 14 days to enjoy its benefits. 
  • Second Deposit: 100% up to CA$300
  • Third Deposit: 100% up to CA$400
  • Fourth Deposit 100% up to CA$500

The bonuses have a 40x wagering requirement and a 14-day expiry, and a minimum deposit of $10 is required to claim them, except for the Commander Bonus. The terms and conditions also highlight some game restrictions that you should check before playing.

Ongoing Promotions

Once you finish your welcome offer, there are some great weekly offers to access at Tortuga:

  • Monday 20% Bonus: You can claim a 20% bonus up to CA$200 every Monday.
  • Free Spins Thursday: Head to the cashier every Thursday and opt into the 150-free spin offer. Make a deposit of CA$50, and you can load up the free spins on the Champions of Rome slot. 
  • Weekend Mystery Bonus: When you open the promotions page on a Friday, the weekend’s mystery bonus will reveal itself. It can be anything from a deposit bonus to free spins. 

Captain’s VIP Club

This exclusive club has a secret path to gain quicker access. By claiming the Commander’s welcome bonus, you gain immediate access for 14 days. 

As part of this, you will receive a personal account manager, faster and increased withdrawal limits, exclusive promotions, and offers. There are five levels to climb, with a chest to open at each new level. The five levels are:

  • Wooden Chest
  • Iron Chest
  • Silver Chest
  • Gold Chest
  • Platinum Chest

You will receive a complimentary point for every CA$100 you wager on the casino games. Rewards include cash bonuses, free spins, super spins, and mega spins. 

 

Signup at Tortuga Casino 

tortuga sign up screen

Before playing or claiming the welcome bonus, you must create your new account by completing the Tortuga Casino signup. It is a quick process that won’t take you long – here are the steps you need to follow: 

  1. Open the Tortuga website and click on the gold register button in the top right-hand corner of the screen.
  2. You must provide your name, email, date of birth, and mobile number on the first page.
  3. The final page requires your address details, including your province, which you can input under state.
  4. Choose a secure password and click to complete the registration process. 
  5. You will then receive an email link, which you must click on to verify your email address. 
  6. You can then head to the Tortuga casino cashier and choose from one of the deposit options to claim your welcome bonus and start playing. 

Deposits and Withdrawals at Tortuga Casino 

There are a few options when deciding which deposit and withdrawal methods to use at Tortuga Casino Canada. We chose to use Visa as our payment method when playing here. Deposits are instant, but Tortuga Casino withdrawals can take up to 72 hours to process. 

Note that the maximum you can withdraw in a day is $2,000, but if you join the VIP Club, this withdrawal limit is removed. Below are details of the supported deposit and withdrawal options supported at Tortuga Casino Canada:

 

Payment method Minimum Withdrawal Withdrawal Time Minimum Deposit Deposit Time
  Visa CA$30 3 – 5 days CA$10 Instant
   Mastercard CA$30 3 – 5 days CA$10 Instant
 Bank Transfer CA$30 3 – 5 days CA$10 Instant
  Skrill CA$30 Instant CA$10 Instant
 Neosurf CA$30 Instant CA$10 Instant
 Flexepin N/A N/A CA$10 Instant

 

Mobile Gaming Experience

Sometimes, it is more convenient to play on the go, and the Tortuga Casino Mobile provides a great mobile casino gaming option with its sleek interface and some extra quick-access buttons at the bottom. 

The site is compatible with Android and iPhone, and you can access the casino from your mobile web browser. However, there is currently no native Tortuga Casino app.

We tested the mobile casino offering at Tortuga and found that most games worked perfectly, thanks to HTML5 technology.

The only issue you may find is that some of the much older flash games won’t load, but the vast majority of games at Tortuga work perfectly well on mobile devices. 

 

Customer Support and Assistance 

The Tortuga Casino support service can assist you with queries concerning your time on this platform. There are three channels to contact a team member as follows:

 

While the service isn’t 24/7, you can contact the team on live chat or email between 10 a.m. and 10 p.m. CEST. 

You must be logged in to chat with the Tortuga customer assistance. There is also a detailed FAQ section, which you can visit if you have a general query about the site.

In testing the responsiveness of the Tortuga customer support team, we were pleased to receive a reply to our live chat query in a matter of minutes,  so this is a good option if you’re looking for timely support.

 

Security and Fair Play at Tortuga Casino

CNCL B.V. Annitak Ltd owns Tortuga, which operates with a gambling licence from the government of Curacao. This site has been around since 2010, with a recent rebranding, which is more than a testament to its reputation.

Have you heard of SSL encryption? If not, it protects your data when you gamble online and is implemented as part of the Tortuga Casino security measures. Any sensitive data you share is encrypted to prevent outside access. 

The site’s software developers are reputable and well-known providers that offer fair games. Each gaming studio provides RNG certification on its games, which consists of external testing for complete transparency and randomness. 

The site is also hot on responsible gambling practices. There is a dedicated tab and various tools for its players, such as deposit, time limits, and self-exclusion. You can also track your account spending through your account dashboard.

 

Final Thoughts on Tortuga Casino

As I conclude our Tortuga Casino summary, we are impressed that it offers Canadian players a lot of variety, especially slot fans. The selection of incredible games from top developers at this Canadian online casino is the main attraction, and there is no shortage of fantastic gaming options.

The bonuses are also generous. This site is great if you are a high roller, as you can buy straight into the VIP club with a deposit of CA$300. The VIP club has many benefits, including bonuses, events, and cashback. 

One slight drawback is that we would like to see a few more banking methods, and cryptocurrencies would be a great addition. 

Overall, Tortuga more than lives up to its reputation! Join us at Tortuga Casino and experience the excitement for yourself! The captain and his crew are waiting to welcome you aboard. 

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