Betsafe Casino Review

Betsafe Casino was established in 2006 and is now part of the Betsson Group, one of the world’s largest and most successful gaming operators. The casino is licensed by the Malta Gaming Authority and offers players in excess of 2,000+ online casino games from multiple game providers.

On top of this, they have a well-stocked live casino powered by Evolution Gaming and plenty of jackpot games with life-changing prizes. The sports betting element of the site is the icing on the cake; even if you aren’t one for betting on sports, it’s nice to have the option if you want to place a wager from time to time. Apart from the range of games offered, they also have frequent, ongoing promotions such as deposit bonuses, tournaments, and free spins.

Players can opt to play from their desktop or mobile device, as the casino is compatible with both platforms.

Customer support is available 24/7, and they have won multiple awards for their excellent service. There are also enough deposit methods to suit most Canadian Players.

If you like the sound of Betsafe Casino so far, read on to learn more about what else they have to offer.

So the best place to start our in-depth deep dive into the Betsafe Casino is the user experience. Our version impression when opening up the Betsafe website is that it loaded fast, and navigation was fairly intuitive.

With all the different features they offer, the homepage could have been really cluttered, but they avoided falling into the trap of trying to cram everything in.

Instead, they have a simple layout with the casino and sportsbook tabs clearly visible. You can also access the promotions from here. Selecting one of these options will take you to another page where you’ll find all the relevant games or sports betting markets you’re looking for.

The only page we had trouble finding off the bat was the help center which is located right at the bottom of the footer, and we thought it could be better placed to make it easier for players to contact them and read the FAQs. However, it wasn’t a big issue; it just took a couple of minutes to locate it.

We also tested out a few of the games to see if there was any lagging or if they took an age to load; we’re happy to report no issues in this department. We tried different games for different providers, and all performed admirably.

The game selection is vast and diverse, so much so that even the most experienced players might need some help in navigating through them all. Thankfully, Betsafe has made this easier by allowing players to sort titles according to game type, provider, popularity, etc.

While aesthetically, Betsafe is nothing to write home about, with a plain black and red design, it’s fast, easy to navigate, and has lots to explore, so we were happy enough to give it a big thumbs up for its UX.

If you’re using your mobile device, while some features may differ slightly due to fitment on smaller screens, everything else matches the desktop experience. You can download the Betsafe app from the App Store or Google Play and get access to their full range of titles and sportsbooks.

This includes the live casino and live betting options, something that was unheard of at online gambling sites just a few years ago.

The registration process at Betsafe is straightforward and only takes a few minutes to complete. As you would do with any other online casino, just enter some personal information, such as name, address, and email. Once this is done, you can make your first deposit and start playing the games of your choice.

A best practice is to verify your account and provide documents such as a copy of your ID card or passport to the casino. This will help speed up any future withdrawals.

Fortunately, with the filtered navigation options, you can find your favourite game providers and games without too much searching around. Also, Betsafe features a casino category menu along the left-hand sidebar of the casino page so you can choose from trending, popular games, slots, jackpots, table games, etc.

Moving swiftly on to the casino games, we weren’t disappointed; there are well over 2,000 different games vying for your attention. With this amount of games, it can be a little overwhelming, even for guys like us who have played at plenty of online casinos.

We are always on the fence regarding game providers, some of our team of experts like just one or two quality brand names like Microgaming or NetEnt, while others like a good mix of popular and lesser-known providers.

Betsafe Casino is firmly in the second camp, with over 100 gaming providers listed, some of whom we’d never heard of. But it was good to see NetEnt, Blueprint Gaming, Pragmatic Play, NoLimitCity, Red Tiger, Relax Gaming, and Playtech among the providers. We also believe that when you have a few unknowns in the mix, it makes it more fun to find new exciting undiscovered games to play.

If you are a fan of video slots and progressive jackpots, you are in luck; Betsafe certainly delivers when it comes to slots. In the jackpot section alone, they have close to 200 slot games with the chance to win a few thousand dollars to several million. You’ll find old favourites like Mega Moolah, as well as other newer games in the franchise and popular Wowpot jackpot games such as Book of Artemis.

We checked out the Canadian Favorites section, and it did feel like they’d read our minds with games we regularly play, like Book of Dead, 9 Masks of Fire, and Thunderstruck II being amongst the picks.

It was also good to see plenty of new games on offer, some from new game providers like Raw iGaming, who impressed us with their Mad Joker Zones, obviously inspired by the original Joker character from the DC comics.

We could have gotten lost in the slots section for a long time, but for the sake of this review, we headed over to the table games next.

We were looking for the chink in the armour for this site, and if there’s one area where we felt a little letdown, it’s with the table games selection. Sure, all the classic games are available, including roulette and blackjack and all the video poker games you’d expect but the instant play RNG games are a little thin on the ground. Thankfully they do make up for it in the live casino games lobby.

Fortunately, Betsafe redeemed itself in the live casino department. Currently, they have 144 live casino games to pick from. Blackjack is the most well-represented, but there are plenty of other popular live dealer games, such as live roulette and baccarat, with different variations to try out. All the live dealers we encountered were fun, knowledgeable, and professional.

Recently, one of the biggest trends in live games has been show-inspired games, and Betsafe has some great ones in their lobby. Our favourites were Deal or No Deal, based on the TV show Money Drop Live, and Mega Wheel. Live poker is another popular offering if that’s your game of choice.

So even if the instant play selection isn’t your cup of tea, the live casino games should more than make up for it.

While we are all about online casinos, not online sportsbooks, it would be remiss not to spend a little time exploring the Betsafe sportsbook.

It features a vast selection of sports betting markets worldwide, including football, tennis, basketball, and ice hockey, to name just a few of the major ones. There are also lots of virtuals and even some esports for those who like a little variety in their betting.

The bookie is well-designed and easy to navigate, making it simple to find the events you want to bet on quickly. There’s also live betting, so you can follow the action as it happens and attempt to win it big with an in-play bet.

The promotions tab of the Betsafe Casino is jam-packed with bonuses and promotions to get involved with. As well as casino bonus offers, there are also plenty of sportsbook-specific bonuses.

Let’s start with the welcome bonus, which excels at industry standards. You get a 100% match bonus on your deposit of up to $1,000 and 50 free spins. The minimum deposit required to be eligible for the bonus is $20; as with any online casino, there are specific wagering requirements to meet before you can withdraw any casino bonus winnings, so read the terms and conditions first.

The Betsafe bonus and promotion offers don’t just stop with the deposit bonus; plenty of other rewards are available, including tournament prizes, free spins, and cash-back bonuses.

If you are interested in the Betsafe sports betting welcome bonus, you get a 100% match bonus up to $500, 100 free spins, and a $5 live casino bonus. As with the casino, there are plenty of ongoing promotions where you can get free bets or win cash prizes by climbing the leaderboards.

If you are planning on playing some high-stakes games, then the chances are you’ll be invited to Betsafe’s VIP program at some point down the line.

Once you get an invite, the perks include:

• Personal VIP Manager
• A Dedicated VIP Team
• A Reserved Place At Exclusive Events
• Fast-Tracked Withdrawals
• Personalized Offers And Rewards
• Private Tournaments And Raffles

While the deposit and withdrawal options are adequate at Betsafe Casino, we did expect a few more from a casino of this size.

Deposit options include – Visa, Mastercard, Interac, Instant Banking, ecoPayz, Paysafecard, and MuchBetter.

Withdrawal options are limited to – Bank transfer, Visa, Interac, and ecoPayz.

The minimum deposit is $10/$15, depending on the method used to fund your account. Most deposits are instant though the site does say some methods, for instance, Mastercard and MuchBetter, can take between 0 and 3 business days.

When it comes time to withdraw your money, expect it to take 2-5 banking days after approval which can also take up to 8 hours.

If you are going to name an online casino site Betsafe you’ve got to be sure that it lives up to its name. And really, it does; they have an upfront privacy policy on the website, and they’ve got licences from multiple jurisdictions, including the Malta Gaming Authority.

Add an eCogra seal of approval to the mix, and you can be sure that this site is as safe as it gets for Canadian gamblers.

We’re sure that you were paying attention earlier, but we mentioned that the ‘help’ section was squirrelled away at the bottom of the page, so if you do need to find it scroll right to the end of the footer menu.

But once found, they offer pretty comprehensive support. With a 24/7 customer support team, email, and even telephone callback for Canadian players. They also have an in-depth FAQ section that covers all the basics.

We tested out the live chat, which Betsafe claims had a typical response time of 30 seconds. We were there with our stopwatches and timed 12 seconds before the customer service agent replied, Wow! We tested him with a couple of questions regarding playthrough requirements, and he seemed to know his stuff. So from our limited experience with customer service, we couldn’t be happier, but we can’t guarantee how fast your live chat response will be.

The faults we found with the casino were minor, a few more payment methods would be good, and the table game section is a little limited, but overall this is a great site.

We’ve come away with really positive vibes from Betsafe Casino; at first look, it all seemed too good to be true, but on the whole, it lives up to the hype. If it was just an online casino and there wasn’t a Sportsbook, we’d still highly rate it. But the Sportsbook adds another fun dimension and sets Betsafe apart from many of its competitors.