Betsquare Solves Your Casino Issues

Casino Website Not Working

Just like any other website, there’s a chance that an online casino site could occasionally go offline. This might be because of some kind of technical failure, an issue with servers, a human error by a member of the casino’s team, or due to a casino site performing upgrades. There might also be a chance that it’s your own internet connection, or another type of error that’s specific to you rather than to the casino site as a whole.
When an online casino isn’t working, you won’t be able to play any of the games, but even more frustratingly, you won’t have access to any of the money you have in your online casino account. While most issues are fixed quickly to keep downtime to a minimum, sometimes you might not have access to an online casino site for several hours, which can be extremely frustrating.

What’s gone wrong?

You’re trying to log on to your online casino site of choice, but you’re getting an error message, or the page won’t load.

What to do next

Follow our tips below to figure out what the root of the problem might be and how you can solve it.

Casino Offline Frequently Asked Questions

Have you checked your own internet connection?

When you can’t load an online casino website, it might be that you have a poor internet connection. You should check that your device is connected to the internet, and also check that your router is working as expected. It’s also a good idea to check if the issue is only with the online casino site, or if you’re not able to load any pages on the internet at all. It could be an issue with your internet service provider, or with your device.

Are you getting a specific error message?

Sometimes, you’ll see an error message popping up when you try to access an online casino site, and that might give you a bit of an indication as to what’s wrong. If you see a 404 error, you might be trying to visit a broken link, so try going back to the casino homepage instead, or you might see a message saying that the site is down for upgrades and that you should check back later.

Have you checked if it’s a general issue?

check if the casino has sent any email communications about downtime. You might also want to do a quick Google search or search for the casino’s name on social media to see if anyone else has reported an outage. You usually don’t need to worry too much; if you’re playing at a reputable online casino, the chances are they already know about the issue, and they’re working hard in the background to get the site up and running again so that you can keep playing.

Final step

If you were unable to resolve the issue yourself, you’ll need to get in touch with the casino’s customer support team via live chat, email, or phone.

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