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NEO.bet Review

  • 3,7 / 5

Lisa Cheban  |  May 29, 2024  | Updated on: May 29, 2024

Originating in Germany in 2018, NEO.bet Sportsbook is fast becoming one of the most popular sportsbooks for Canadian punters, thanks to its innovative features and live betting tools. 

Despite being relatively new on the scene in Canada, the team behind this powerful operator has a wealth of industry experience and clearly knows what players want. This soon became apparent to our expert review team as we explored the interface and looked into all corners of what this intriguing sportsbook has on offer. 

With an ever-increasing selection of markets covering the most popular sports, plentiful live events and the tools to manage your bet in-play, it’s no wonder NEO.bet is making such waves so early on. 

To find out more, read our NEO.bet review and discover all you need to know about this cutting-edge new sportsbook brand.  

NEO.bet Sportsbook Overview

We’ll start with a snapshot of what you can expect from this popular sportsbook. The table below is an overview of the key factors we looked at and what we garnered in our research: 

NEO.bet Sportsbook
Established 2018
Owner Greenvest Betting Ltd
Licences Malta Gaming Authority
Welcome bonus 100% match bonus up to $400
No. of markets 100+
Sporting events Soccer, hockey, football, basketball, tennis, cricket, cycling, motorsports, eSports, boxing, and more
Compatible devices Apple, Android, Windows, desktop, mobile
Banking options Visa, Mastercard, bank transfer, MuchBetter, Paysafe, Neteller, Skrill, Interac eTransfer, Interac Online, Express Connect and Apple Pay
Languages English, German
Customer support  Live chat (operating 16 hours per day), email, FAQs, and knowledge base
Withdrawal time 1-3 days

 

Since entering the Canadian market, NEO.bet has been steadily increasing its market offerings and banking options, so we expect the operator to continue to grow in these two areas. 

At the time of writing, a highlight is the impressive live event schedule, which boasts some 9,000 live events per month across 25 sports. 

Combined with its intuitive live betting tool, it’s an area where the bookmaker excels. It would be nice to see more sporting options that you can watch via the livestream feature, which is currently quite limited. Hopefully, this is something NEO.bet will amend in the not-too-distant future. 

The German-made sportsbook platform’s design takes a very player-centric approach. Its practical interface and handy control centre put you fully in control of your sports bets, making it a pleasure to work with. 

Interface and User Experience

NEO.bet Homepage

As mentioned, the NEO.bet Sportsbook user interface really makes it stand out from the crowd. The development team clearly understands what players are looking for and is not afraid to implement innovative design features. 

The NEO.bet platform design allows you to keep track of and manage all your sports bets in one convenient location and the logical functionality you would expect from German designers. 

It’s also one of the few times we’d say that downloading the NEO.bet sportsbook app is definitely worth your while. It’s akin to carrying around an old-fashioned organizer where you’d keep notes and track your bets. It’s arguably one of the best mobile sportsbooks available in Canada

Of course, you can also access the exact same functionality through your browser, either on your mobile device or desktop. And it has to be said that having a full-size screen certainly makes analyzing the myriad available data a far easier task.

It goes beyond organization; key features make the overall user experience a joy. You can set auto cashouts to manage live betting better, use the personal bet configurator to pick and choose the parlays that suit your betting style, and access streamed live events and in-play stats. It’s all you can ask from an interactive sportsbook right in your pocket. 

NEO.bet Mobile Experience

Whether you access NEO.bet using your mobile browser or download the native app to your Apple or Android device, you’ll find the user experience on the NEO.bet mobile sportsbook as slick and functional as the desktop version. 

The app includes an optimized one-click bet selection, live notifications, and access to personal, 24/7 in-app support. The operator has also made it super easy to download the iOS or Android version using a QR code on the website. 

Downloading the desktop app makes switching between platforms a breeze, so you can pick up where you left off, whether at home or on the move. 

NEO.bet Betting Markets

The sports betting markets available at NEO.bet cover most of the most popular sporting events you’d expect to see on any respectable online sportsbook. 

There are heaps of soccer markets, including all the big European leagues and major tournaments. Hockey, tennis, cricket, rugby, and motorsports are well-represented. You’ll even find some less common sports like Aussie rules football and lacrosse. 

One distinct absence we noted was the horses. You’ll find no horseracing on the NEO.bet app like you can on other sports betting sites in Canada; likewise, to date, no casino offerings are in sight. 

The live betting markets are plentiful, and the tools to help you manage your live bets are exceptionally user-friendly. 

The platform has also opened up to more unusual betting markets, including an entire section dedicated to eSports, including DOTA 2, League of Legends, Call of Duty, and plenty more. 

NEO.bet Bonuses & Promotions

Bonuses and promo offers are a fantastic way to boost your win potential. They make signing up for a new online casino or sportsbook account all that more attractive, particularly the generous bonus offers given to new players. We break down the promotions currently being offered by NEO.bet at the time of writing: 

Welcome Bonus

The NEO.bet welcome bonus for new customers includes a 100% deposit match up to $400, split across 3 separate deposits. Your initial deposit must be between $10 and $100, paid on your credit card, Paysafecard or by Interac or ExpressConnect bank transfer. 

To claim your NEO.bet bonus, you need only to register. Sign up, make your first deposit, then select the welcome bonus in your ‘My bonus offers” section, and you’ll receive up to $200 extra in bonus funds to place bets. There’s no need to enter any bonus codes to claim this exciting offer. 

Playthrough requirements include wagering 5x on bets with minimum odds of 1.5. You must win in the first 100 days to claim your payout.

Early Payouts 

The early payouts feature applies to single bet and combi bets on various sporting events, including hockey, American football, soccer, tennis, basketball, handball and darts. This exciting feature allows you to cash in on your bets before the match even finishes. 

If the odds on your bet stay below -100000 for at least 2 minutes during play, your bet will be settled early and marked as won.

Odds Boost & Live Odds Boost

NEO.bet offers competitive odds boosts on sporting events, both pre-match and live, such as the Bundesliga, Premier League, and many other international leagues. Look for the odds booster rocket icon to identify exclusive odds boost promotional offers. 

Referral Scheme

NEO.bet customers can access invitation links to share with fellow bettors to earn rewards through its refer-a-friend scheme. If your friend signs up through your invitation link, they’ll get a $10 bonus, and you can earn up to $100 in credit. Use your referral link as many times as you’d like.

 

Available Banking Options

When reviewing online sportsbooks, ensuring your payment options are broad, easy to use, and fee-free is important. Our review team was impressed with the number of NEO.bet payment methods available to players, covering the most common options except for cryptocurrencies. All NEO.bet deposits are instant, fee-free, and start at just $10 per transaction.

The NEO.bet withdrawal options are more limited because the withdrawal times can take up to 3 working days, and the minimum amount you can withdraw is higher than the minimum deposit. Check the table below for more details: 

Method Bank Transfer Mastercard/Visa MuchBetter paysafecard
Min Deposit $10 $10 $10 $10
Max Deposit $2,500 $5,000 $1,000 $500
Fee N/A N/A N/A N/A
Deposit time Instant Instant Instant Instant
Min withdrawal $20 $20 $20 N/A
Max withdrawal $9,999 $20,000 $10,000 N/A
Withdrawal time 1-3 days 1-3 days 1-3 days N/A

 

Security & Licensing

A key component of our online casino and sportsbook reviews is the level of security on the site and the various measures employed by the operator to keep your data protected. 

When launching the sportsbook, it’s immediately obvious that NEO.bet uses SSL encryption, as indicated by the “HTTPS” at the start of the URL and the padlock icon in the address bar. 

In addition, Greenvest Betting Ltd. is TUV certified and evidences this along with its PCI DSS compliance on the sportsbook website. The operator holds full operational licencing from the Malta Gaming Authority, a highly regarded regulatory body in the iGaming industry. 

Customer Support

Surprisingly, you can’t access 24/7 live chat customer support at the NEO.bet online sportsbook. The live chat team is available 16 hours per day, and outside of this, you can send them an email or use the webform to request a callback, although we couldn’t find a phone number listed for us to call them. 

There is a fair chunk of information available online through the FAQs and knowledgebase; however, they’re slightly chaotic to navigate, likely due to jurisdictional restrictions. 

There is no shortage of responsible gambling resources conveniently located on the web footer, along with other key information like the privacy policy and licensing. It’s clear the operator takes its commitment to safer gambling seriously. 

There’s a wealth of information available via the sportsbook to help protect players, including links to independent bodies, self-assessment tools, and a range of self-imposed limit functions to help you manage your bankroll. 

Pros and Cons

Pros Cons
Intuitive user interface Live chat not available 24/7
Auto cash out and other features Limited live streams
Native mobile app for iOS and Android

Final Thoughts

So, that’s it, our comprehensive NEO.bet review of this popular sportsbook in Canada. It’s certainly become clear to our team of experts over the course of this process exactly why this relatively new-to-our-market sportsbook brand is doing so well in Canada.

Innovation plays a big part in the success of the NEO.bet platform, with its easy-to-navigate interface and state-of-the-art sports betting tools.

As this popular bookmaker continues to add to its range of betting markets and expand its reach, we’re sure to see more fantastic innovations that will no doubt make NEO.bet even more accessible to Canadian players. 

It’s definitely a site for a committed sports bettor; the more invested you are, the more useful the tools will be. If you’re looking for an all-under-one-roof platform, then NEO.bet isn’t for you, as there is no online casino tacked on, and you could likely get lost in the countless options. 

NEO.bet is a bona fide sports betting site for serious sports fans. And as our team can confirm, as an online betting platform, it really is one of the best. 

Lisa Cheban Author Betsquare

Lisa Cheban

Content Manager

Lisa works as a content writer and specializes in delivering top tier i-gaming content which is why her articles and blog posts are always very engaging and informative. Well spoken, and does her research very well in an industry where transparency, honesty and constant follow up is a rarity.

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FAQ

Is NEO.bet Sportsbook legit?

Yes, NEO.bet is a legitimate sports betting site for Canadian players. It is owned and operated by Malta-based Greenvest Betting Ltd. and licensed by the Malta Gaming Authority.

Can I use my credit card at NEO.bet Sportsbook?

NEO.bet Sportsbook offers a selection of payment options, including Visa and Mastercard, as well as eWallet and direct bank transfers.

Does NEO.bet accept crypto payments?

No, at the time of writing the NEO.bet Sportsbook does not accept cryptocurrency transactions.

How long does it take to withdraw funds at NEO.bet?

Processing times for withdrawals will vary from method to method, but NEO.bet states between 1 and 3 business days for most transactions.

Does NEO.bet Sportsbook have a welcome bonus?

Yes, NEO.bet Sportsbook offers a generous welcome bonus to new players. You can claim a 100% deposit match up to $400 when you register today.