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CanPlay Casino Review

CanPlay Casino Review

rating: 3.9 / 5
last update: September, 2024

Written by: Lisa Cheban Content writer
Checked by: Simon Day Content Writer

Editorial Note: We may earn a commission through affiliate links on Betsquare.com. Committees do not influence the opinions or ratings of our editors.

Summary

CanPlay Casino can meet all your gaming requirements and more, as it’s a casino aimed explicitly at the Canadian market. There is a good range of exciting games and some banking options that are popular with Canadian players. You’ll find slots from some of the best software providers, including Games Global, Microgaming, and Pragmatic Play. There’s an extensive range of progressive jackpot games, with some big-name games available, such as Mega Moolah and Sisters of Oz, WowPot. This online casino also offers an exciting range of bonuses and promotions. It has a no-deposit, which is not something many casinos offer. It also gives you the chance to have a free daily spin where you can win up to $1,000,000. Join us as we embark on our CanPlay Casino review and learn about everything this popular Canadian betting site has to offer.

Payment Methods

Maestro
Maestro
Neosurf
Neosurf
Paypal
Paypal
Payz
Payz
Skrill
Skrill
Trustly
Trustly
Visa
Visa

CanPlay Casino Overview

Getting Started at CanPlay Casino in Canada

CanPlay Casino was established in 2018. Since then, it has created a loyal customer base and has developed a positive reputation with Canadian bettors. The casino partners with Pala Interactive to provide its gambling services.

 

The online casino holds a license from the Kahnawake Gaming Commission, number 00830. It is carefully monitored and must abide by that body’s standards and regulations. 

 

The banking options offered by this online gambling site will be very familiar to players in Canada. It does accept card payments, like Visa, but it also accepts popular Canadian payment methods like InstaDebit and iDebit

Interface and User Experience

You’re presented with a bright and fun online casino when you open the CanPlay Casino website. The basic layout relies on bands of content stretching from left to right.

For example, the top of the website has a purple background and contains a hamburger menu, the site logo, and the login and sign-up buttons.

Under this top band is another menu with a white background and purple text. This menu contains the main categories: Promotions, Free Spins, Table, and Slots. 

Next, you’ll find a large banner highlighting bonuses and other offers. Most of the webpage is used to display the game thumbnails. 

This straightforward layout enhances the user experience. The games are easy to find, and you can navigate the site quickly. 

As part of our CanPlay Casino review, we looked at how this site functioned as a mobile casino. The website is built to be responsive, so it works well across different platforms and will adjust to fit various screen sizes. 

We tested the website on Mac, Windows, Android, and iOS. The site loads quickly through the device’s web browser. It looks good on all screen sizes, and the top navigation stays in place across devices. This makes it easy to navigate around when you move from desktop to mobile.

If you’d prefer a standalone application, you can download apps for iOS and Android. We tested the apps and found that they downloaded quickly and ran efficiently on various smartphones.

How to Create an Account and Register at CanPlay Casino

The CanPlay Casino registration process only takes a few minutes. You should note, though, that this casino is aimed at players in Canada. 

So, you will need a valid Canadian address and mobile number to register. You must be 19 or older to play unless you live in Alberta, Manitoba, or Quebec, where you can be 18 or above.

Here’s our quick and easy step-by-step guide to signing up for CanPlay Casino:


Go to CanPlay Casino and click on the ‘Join Now’ button at the top of the site.

  1. A popup form will appear where you must enter your email address, password, and the verification code sent to your email address.
  2. Check the box to confirm you have read the terms and conditions. You can also check the box to receive emails if you wish to. Then, click ‘Continue.’
  3. You must enter your personal details on the next form, including your name, date of birth, address and mobile number.
  4. The casino may ask you to complete some verification steps, like entering a code sent to your mobile number.
  5. Select the checkbox to confirm you are over 18 and click ‘Submit’

 

Once your CanPlay Casino account is up and running, you can visit the site’s cashier section and make your first deposit. As we detail later in this review, you can sign up for bonuses if you’re interested. 

CanPlay Casino Game Selection 

This casino offers a wide selection of exciting games. It doesn’t focus solely on the most well-known games from the biggest software providers. It also has games from smaller providers that produce high-quality, unique games with diverse themes.

Most of the site’s games are slots. These games have an excellent range of themes and mechanics and include some Pragmatic Play Drops & Wins games. In addition to the slots, you’ll find plenty of live dealer games, table games, and video poker titles, as detailed below.

Pokies

There is a fantastic CanPlay Casino pokies, including classic slots and jackpot games. As we said above, the games aren’t limited to the most well-known video slots; they’re an exciting mix of popular and lesser-known games.

For example, you will find it on the site if you want to play one of our favourite games, Immortal Romance. However, if you want something with a completely different theme, you could try Lucky Clucks Big Build-Up.

There are over 600 games on the site, so there’s plenty to choose from. The slots don’t just have varied themes; there’s also a whole range of different mechanics to play. 

There are many Link & Win games, such as Thunder Struck Wild Lightning, Game of Thrones Power Stacks, and Spin Spin Sugar. You can also try some Hyper Hold slots, such as Adventures of Doubloon Island or 6 Tokens of Gold. 

In addition to these excellent slot games, there’s a very good selection of jackpot games. The casino has helpfully put these games in the designated jackpot section, making them easy to find. 

When we carried out this review, 33 jackpot games were available. Many of the most famous jackpot games are here, including Mega Moolah, Treasure Nile, and Major Millions. 

Table Games

The CanPlay Casino table games are divided into three sections: table, blackjack and video poker. The table section had 32 games when we reviewed the site. 

There are lots of roulette, blackjack, and baccarat games to play. But you can also play Red Dog Diamond, Money Wheel Big 6, and Sic Bo.

The selection of roulette games has some interesting titles, like European Red Snake Roulette. You can also try Double Ball Roulette, American Roulette, and other variants.

If you enjoy blackjack, there are 20 table games to choose from, including Sidebet Blackjack, Classic Blackjack, and Vegas Strip Blackjack.

There are also seven video poker games, including many of the most popular ones, such as Jacks or Better, Deuces Wild, and Aces And Faces.

Live Casino 

Pragmatic Play Live supplies the live casino games. This excellent live studio is known for creating a fantastic live casino experience. There are 42 games available, including the game show Mega Wheel, Sic Bo, and Dragon Tiger. 

The other games in the live casino are roulette, baccarat, and blackjack. There are 11 blackjack games, including numerous Azure Blackjack tables. If roulette is more your game, then there are six games to choose from, such as Azure Roulette, Ruby Roulette, and Speed Roulette.

The rest of the CanPlay Casino live games are baccarat games. You’ll find Super 8 Baccarat, Baccarat 1, and many versions of Speed Baccarat. 

CanPlay Casino Software Providers

There’s a really varied mix of CanPlay Casino software providers. In fact, we don’t often find such a good range of interesting providers.

You will find plenty of popular games from the big providers. As noted above, Pragmatic Play Live supplies all the games in the live dealer section. Also, many of the jackpot games are from Microgaming. 

However, the casino has done a great job of finding high-quality games from smaller 

software providers. For example, there are some fun games from smaller studios, like Dr Wildshock Mad Loot Lab by Gold Coin Studios. 

We also found some thrilling games from All41 Studios, Triple Edge Studios, Just For The Win, Area Vegas, and many others.

CanPlay Casino Bonuses and Promotions

CanPlay Casino offers a very healthy selection of bonuses. In fact, it has something we don’t see that often: a no-deposit free spins bonus. It also has a signup bonus, which is a first-deposit bonus, and various other bonuses that we introduce below.

20 Free Spins, No Deposit Required

This CanPlay Casino bonus is offered to new players and doesn’t require a deposit. So, you can complete the registration process without depositing any money and still receive 20 free spins. The free spins can be used on the game Lucky Vegas Nights. Winnings from the free spins have a 30x playthrough requirement.

100 Spins + 100% Match Bonus

This is another one of the fantastic CanPlay Casino welcome bonuses. If you use this sign-up bonus and make a first deposit of $10 or more, you are eligible for a 100% match deposit bonus of up to $100 and 100 free spins. 

You can also opt into a second deposit bonus match of 50% up to $250 and a third deposit bonus, which offers a 25% match up to $50. All three bonuses require a 30x playthrough, and the free spins can be used on Lucky Las Vegas Nights.

Payment Methods at CanPlay Casino

This casino offers its Canadian players various banking options that are popular among Canadian players. They include:

 

  • InstaDebit
  • Interac Transfers
  • Interac Online
  • Visa
  • Mastercard 

 

CanPlay doesn’t charge any fees for deposits, and they are processed instantly so that they will be available in your account without delay. 

We recommend that you use the same method to make deposits and withdrawals. This makes the withdrawal process faster and more straightforward. 

CanPlay Casino must verify a player’s identity if a withdrawal of over $2,000 is requested. At this stage, you may need to request additional information, such as a bank statement and a copy of your passport.

CanPlay Casino Loyalty Program

Having a loyalty program is a great way to reward players just for using the games at the casino. The CanPlay Casino rewards program is open to all players, meaning you can join as soon as you create an account. 

The program comprises five levels, and there is a CanPlay Casino VIP program that is invite-only. You earn Status Points (SP) and Reward Points (RP) while playing casino games. You will move up the levels by earning SP. Here are the five levels and how many SPs you need for each one:

 

Level Status Points
Bronze 0
Silver 1,500
Gold 7,500
Platinum 50,000
Elite 250,000

 

Milestone bonuses are granted automatically. These bonuses have a playthrough of 1x and expire 30 days after being issued.

RP can be spent in the CanPlay Casino reward shop or redeemed to purchase cash.

You can become members of the CanPlay VIP program by emailing the VIP host. The host will then check your account to see if you’re eligible for membership.

CanPlay Casino Customer Service

It’s important to know that you can contact a casino’s customer support team when needed. CanPlay Casino has a couple of ways to contact its support teams. 

However, it also has an extensive help center covering many of the questions players ask most often. You can access it by clicking the ‘FAQ’ link in the footer.

If you don’t find the answer to your questions in the help center, you can contact the CanPlay customer support team by email or live chat. 

You can send the team an email or by going to the help center and clicking the ‘Submit a ticket’ button at the bottom of the page. This will take you to a Contact Us form, where you can submit your question.

You can use the live chat if you’d like a more immediate response to your question. If you’re not logged in, you can access the live chat from the help center, but if you’re logged in, it should be available to you from the main site.

We were put straight through to the customer support agents when we contacted them using the live chat. The agents responded quickly to our questions and answered them in detail. Live chat is available 24/7.

Here’s an overview of the contact details you need to be aware of: 

 

📧Email Support support@canplaycasino.com 
💬Live Chat Yes, available 24/7
️Phone Support  Not provided 

Pros and Cons

During this Betsquare review, our team took a detail-driven approach to assessing this online casino. This has allowed us to look objectively at the pros and cons of CanPlay Casino. Here’s an overview of our favourite things about this casino, as well as some aspects we think could be improved upon: 

 

Pros Cons
Interesting games from lesser-known providers Doesn’t accept cryptocurrencies
Good selection of jackpot games No crash or instant win games
License from Kahnawake Gaming Commission

Final Thoughts

CanPlay Casino really does have something different to offer players in Canada. 

We were very impressed by the software providers that the casino has chosen to work with. Major providers like Microgaming, Gamesys, and Pragmatic Play sit alongside lesser-known studios, such as Triple Edge Studios and SpinPlay Games. 

This gives the game library a real diversity and makes it more interesting than casinos that just stick to the most well-known providers.

The no-deposit free spins bonus, first deposit bonus and other promotions were good to see on the site. We all like to be rewarded sometimes, so it’s great that the casino understands this and uses bonuses to reward its players. 

However, we were a little disappointed at the absence of instant win and crash games. Many players use cryptocurrencies for online gambling, so we would also like the casino to add some cryptocurrencies to its banking options.

Overall, we can recommend CanPlay online casino to anyone looking for a site focused on Canada, with a good selection of rewards and some exciting games.

Frequently asked questions

Does CanPlay Casino hold a license?
Yes, the casino holds a license from the Kahnawake Gaming Commission with the license number 00830. This commission licenses a number of online casinos in the Mohawk territory of Kahnawake.
Is CanPlay Casino accessible on mobile devices?
Yes, you can play at CanPlay casino on your mobile device. The website is responsive and will resize to fit any device screen. You can also download apps for Android and iOS if you prefer to use them.
Do I need to supply verification documents to CanPlay Casino?
The casino may ask you to supply some verification documents when you make a withdrawal or deposit using a debit or credit card. These documents can include a copy of your passport and documents that confirm your address, like a bank statement.

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