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Jackpot City Casino Review

  • 4,3 / 5

For many Canadians, Jackpot City needs no introduction; often described as the granddaddy of online casinos – it’s been around for over two decades. That’s right; this online casino has been around longer than some of us have been alive!

But just because it’s been around the block a few times doesn’t make it automatically worth your time and money. So, our team of experts put on their detective hats and did some digging to find out if Jackpot City is still worth playing at or if it’s just a relic of the past.
We are going to cover all bases, from user experience and game selection to bonuses to if the bonuses are on par with today’s newer online casinos.

We’ll even take a look at the security and fairness of the casino because let’s be real, no one wants to get scammed by a casino that’s been around for over 20 years!

Jackpot City Casino Overview

Jackpot City Casino is one of the oldest and most established online casinos in the industry. Founded way back in 1998, it has stood the test of time and has proven to be a popular choice among players.

The casino is owned and operated by Bayton Ltd, a Malta-based company that is licensed by the Malta Gaming Authority and the Kahnawake gaming commission.

We’ll take a deep dive into the game selections in a while, but to give you a taste, they have over 500 games provided by top software companies like Microgaming for instant play games and Evolution Gaming for live games.

And their name does them justice as jackpot games are well represented at this casino site.
Again, we’ll explore the bonuses in more detail shortly, but they are competitive with other casinos in this regard.

Interface and User Experience

Jackpot City Casino Interface

If you expected the Jackpot City Website to look like something straight out of a 1990s AOL homepage (does anyone remember AOL), you’re in for a surprise.

The website has a sleek, modern, and shiny look that will make you feel like you hit the jackpot just by looking at it.

The colour scheme is a mix of deep purples and blues, which makes it look fancy and luxurious. Like, seriously, it’s so fancy that you might want to wear a tuxedo while browsing it.
Navigating the site has been well-designed to be straightforward, and even the greenest of online gamblers won’t struggle to find what they’re seeking.

We put Jackpot City through its paces, clicking through the different navigation buttons and then testing out the games. Everything was super smooth, with Microgaming’s famous ‘Quickfire’ platform ensuring the games load fast and work brilliantly.

Long story short – Jackpot City certainly has a user experience that stands up to modern standards.

Jackpot City Mobile Casino

The mobile revolution was just a twinkle in Steve Jobs’ eye back when Jackpot City was founded, and yet here they are with a fully functioning mobile version of their casino. Really, they have no excuse not to stay up to date with the times, so they offer a free Jackpot City app to download for Android and iOS devices.

The Android app has the same selection of games as the desktop version, so you won’t miss out on anything. However, the iPhone app has a slightly smaller selection of games, but it’s still got plenty to keep you entertained.

No worries if downloading the app isn’t your cup of tea. You can easily access Jackpot City Casino through any browser, and you’ll be able to play all of your favourite games on both Android as well as iOS devices.

We tested out the mobile version, and it’s just as good as the desktop version, with everything running smoothly and without any hiccups. In fact, we’d go so far as to say that it was a better experience than some of their newer competitors.

Jackpot City Casino Games Selection

Jackpot City Casino Games

For us, the Goldilocks amount of games between too few and too many is right around 500. Thousands of games to choose from can be overwhelming, while a few hundred just won’t scratch the itch for variety. Jackpot City hit the sweet spot with a little in excess of 500 games in their casino lobby.

And we’re also talking about quality, with Microgaming powering the RNG games and Evolution Gaming supplying the live casino games. Both of these companies are the best in their respective fields. Other casinos might number games in the thousands, but most of them aren’t always worth playing.

Most of the non-live games are also available in demo mode, so this way, before risking any cash, you can get a feel for the game’s mechanics and rules.

Online Slots

Slots are Microgaming’s bread and butter and something they excel at; we’re sure that not every Microgaming slot is a winner but pretty much every game we’ve had the pleasure of playing has been great.

Among the 300+ slots available, the top titles you’d want, such as Jurassic Park, Immortal Romance, Thunderstruck II, and Game of Thrones slots are all here. Popular games with existing Jackpot City Casino players include Ancient Fortunes: Zeus, Dragon Shard, and 9 Masks Of Fire.

As is customary, when we review a site, we play a few of the video slots found in the Jackpot city lobby.

We started out with the most simple slot we could find, which was ‘Break Da Bank’. It doesn’t offer any exciting bonus rounds or other fancy features, but that’s part of its appeal. We wanted a straightforward 3-reel slot game that offered high payouts to get started with before digging into the more complex video slots.

If you think Break Da Bank might be a little pedestrian for your taste, how about Fortunium, a steampunk-themed video slot?

This is a visually stunning game set in a steampunk-inspired universe and features a unique reel structure with 5 reels and 40 pay lines. The game is packed with features such as mystery reels, wild reels, and free spins. While spinning the reels, you have the chance to come across themed symbols like airships, keys, coins, and steam-punk characters. You can expect some nice rewards if you are lucky enough to match them up correctly.

Progressive Slots

When you think of a casino named ‘Jackpot City,’ then it’s reasonable to assume that there’ll be plenty of jackpot games on offer, and you’d assume right. There’s an entire section devoted to progressive jackpots, so you can try your luck at winning those big payouts.

Amongst these progressive jackpot titles are Mega Moolah (the current world record holder for the highest-ever payout via a single spin), as well as Major Millions, Treasure Nile, and Wheel of Wishes, a joint venture between Alchemy Gaming and Microgaming.

Table Games

Some casinos we’ve visited are skewed toward slots and neglect their table game selection. But Jackpot City keeps their table game enthusiasts happy with over 60 different RNG titles available.

Blackjack, Roulette, Baccarat, and Pai Gow are all on offer, with variations on these that include Atlantic City Blackjack, Multi-hand Blackjack, and French, American, and European Roulette.

One game we couldn’t resist playing was Vinnie Jones Roulette – what a mad concept! If you aren’t familiar with Vinnie, he’s the ex-footballer and reputed tough guy who has featured in Guy Ritchie films such as Snatch. His presence alone makes this game worth a play-through!

While this isn’t a live table game, so you don’t get the real Mr. Jones spinning the roulette wheel, the realistic graphics and sound effects make it as close to being around the real Vinnie as you are going to get. If his hard-case persona is all it’s made out to be it’s probably as close as you’d want to get!

Video Poker

The video poker selection isn’t bad at all, with favourites such as Joker Poker, Aces and Faces, and Jacks or Better, to just name some of the more popular options. If you are new to video poker it’s a sort of cross between slots and poker. There’s a lot of luck involved but a little strategy to give the game an edge.

Live Casino Games

With Evolution Gaming behind the driving wheel for Canadian live dealer games, you’re guaranteed a professional and immersive experience.

They offer classic live dealer games like Lightning Roulette, Casino Hold’em, and Evolution Live Blackjack. But it’s not all serious business; they also have some game-show-style titles in the live casino lobby, like Monopoly Live, Dream Catcher, and Deal or No Deal. This last game is based on the popular TV show, and it’s a real crowd-pleaser giving anyone a chance to compete for the big prize.

Speciality Games

Keno and bingo have really taken off with online gambling enthusiasts, so it’s good to see them available alongside slots and table games. Both are played in the same way as their offline counterparts, but their digital transformation has widened their appeal to a much younger crowd.

Jackpot City Casino Bonuses and Promotions

Let’s talk about one of the most exciting aspects of online casinos – the welcome bonus!

Upon signing up, new players can get a 100% match bonus on their first deposit, up to $400. But wait, there’s more! They also offer the same 100% match bonus on your second, third and fourth deposits, also up to $400 each. That’s a total of $1600 in bonus money. Pretty generous, right?

But before you get too excited and start spending all that bonus money, you should know that there are some wagering requirements you need to meet before you can cash out. The minimum deposit required to qualify for each bonus is $10, and the wagering requirements are 70x the bonus amount.

This means you’ll have to wager the bonus amount 70 times before you can withdraw it. It’s a bit high so bear this in mind when you sign-up.

Jackpot City Loyalty Programme

As soon as you sign-up for Jackpot city, they’ll set you up with 2,500 bonus loyalty points to kickstart your progress in their VIP program. There are six tiers to work your way through: bronze, silver, gold, platinum, diamond, and privee.

When playing your favourite games at Jackpot City, you can then redeem these collected points in predetermined increments to enjoy casino bonus credits.

Payment Methods

Jackpot City makes it simple to play real money games safely with a broad range of payment methods. Depositing is really straightforward as well. Once you’ve signed up, just head over to the casino banking page, where you can choose your preferred funding method and top up your account.

As you’d expect, you can use the two big credit and debit cards, Visa and Mastercard, but there are plenty of other options, from eWallets to prepaid cards. And as they accept Canadian dollars, there are no fees for exchange conversions involved.

Payment methods include

Deposit and Withdrawal

Both deposits and withdrawals are fast. The minimum deposit is either $5 or $10, depending on the payment method chosen, but you’ll need at least $10 if you want to take advantage of the match bonus deposit.

Deposits are typically instant, while withdrawals have a 24-hour processing time, and after that, you can expect them to take 1-3 business days to reach you.

Safety and Licensing

As you’d expect with any website that holds your personal and financial information Jackpot City uses the latest SSL encryption technology so your data remains safely protected.

As we’ve repeatedly mentioned, this online casino proudly stands as one that has survived 20 years in the industry. To do this, they have had to keep up with the latest rules and regulations, which has led to them having two gaming licenses from the Kahnawake Gaming Commission and the Malta Gaming Authority.

Do you know what’s always a good sign when it comes to online casinos?

Seeing the eCOGRA seal of approval.

eCOGRA is a well-respected independent testing agency that makes sure that the casino games are fair, the site is secure, and that the customer support is up to snuff. So, if you see the eCOGRA seal as we do at Jackpot City Casino, you know you’re in good hands.

Customer Support

At Jackpot City, you’ll find 24/7 live chat, so you can always get in touch with the casino if you have questions or issues. We’ve heard mixed reports about the casino’s support, from horrible customer service to exceptional.

Well, there was only one option if we wanted to provide an unbiased review and that was to contact them. Firstly we were answered promptly; we asked them a couple of questions regarding the Jackpot City welcome bonus and making a first deposit. All we can say is that we got a helpful answer and the customer service operator seemed pretty friendly.

Of course, we might have gotten lucky and caught our customer service operator on a good day!

If your query is less urgent, you can also reach out by email, and you should get a reply within 24 hours. They also have a very comprehensive FAQ section that answers most of the common questions you might have.

Pros and Cons

Jackpot City Casino Pros & Cons

Final Thoughts

That concludes our Jackpot City review. We came away with some good vibes about this casino, everything about it was professional, and they’ve kept up the pace and evolved with the times over their 20+ year existence.

We thought the game selection was on point, with plenty of choices, not just for slots but also for table games and live dealers. Microgaming and Evolution Gaming powering the site has to also go in Jackpot City’s favour.

The welcome bonus is a great deal – giving you a chance to receive 100% up to $1600. However, the 70x wagering requirement can be seen as somewhat of a downside.

There are no concerns with safety issues, and from our dealing with customer support, we couldn’t fault their service.

So with its minimal downsides, this old war horse gets our approval, so here’s to another 20 years of Jackpot City success!

What do you think about Jackpot City Casino? Leave a review

4.5 out of 5 stars (based on 2 reviews)
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Is Jackpot City a legit casino?

Yes, 100% legit; it’s got a long history, is registered and licensed by two trustworthy gaming regulators, and is independently audited by eCOGRA.

Is it legal for Canadians to play at Jackpot City Casino?

If you’ve celebrated your 19th birthday, then yes, it’s perfectly legal for you to play at Jackpot City.

What are the casino games with the best odds at Jackpot City?

Some of the casino games with the best RTP percentages include video poker games Aces and Faces, Aces and Eights, and All American Video Poker. You should also check out Atlantic City Blackjack, which has a 99.65% RTP.

Lisa Cheban Author Betsquare

Lisa Cheban

Content Manager

Lisa works as a content writer and specializes in delivering top tier i-gaming content which is why her articles and blog posts are always very engaging and informative. Well spoken, and does her research very well in an industry where transparency, honesty and constant follow up is a rarity.