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True Fortune Casino Review

True Fortune Casino Review

rating: 4 / 5
last update: May, 2024

Written by: Jaqueline Quintero Content Writer
Checked by: Lisa Cheban Content writer

Editorial Note: We may earn a commission through affiliate links on Betsquare.com. Committees do not influence the opinions or ratings of our editors.

Summary

Established in 2018, True Fortune Casino has rapidly grown into a popular online casino platform, especially for international players. 

This online and mobile casino has a lot going for it, from a decent spread of games to lucrative bonuses and more. 

In this True Fortune Casino review, we put the platform under the magnifier to see how it stacks up compared to other popular casinos available in Australia today.

At Betsquare, we evaluate online casinos on various parameters such as game selection, bonuses, payment methods, and more, which we believe are critical to the online gaming experience. 

So, if you’re curious about what to expect from this gaming site, read on for a comprehensive review.

Pros and Cons

True Fortune Casino has done several things right to establish itself as a legitimate licensed gaming platform. But in the interests of fairness, here are the main pros and cons of this betting platform so you can determine whether it’s a good choice for you: 

  • Generous welcome bonus
  • Cryptocurrency deposits supported
  • Good selection of Rival Gaming pokies
  • 3% processing fee for deposits
  • Customer support is not offered 24/7

True Fortune Casino Overview

True Fortune Casino Australia was launched in 2018 and is licensed to operate by the gaming authority of Curacao under license #8048/JAZ. 

true fortune casino homescreen img

While its parent company, TrueBet, isn’t particularly well known in terms of being a familiar name, its credentials are well-established in the iGaming industry. 

TrueBet continues to successfully market other online casinos worldwide and has a history of working with some of the best software developers in the iGaming industry. 

True Fortune Casino is an interesting online gambling site for several reasons, including its impressive range of games, payment options, lucrative promotions, and more. 

Even its utilitarian but effective design works well in terms of navigation, although its aesthetics appear to be outdated by a few years.

True Fortune has built a global platform with accommodations such as multilingual support, effectively allowing players worldwide to get in on its offerings. 

The same goes for players from Australia, who can enjoy a flawless True Fortune Casino experience. In the table below, we present an overview of what this online casino offers before diving deep into our comprehensive review: 

 

Name True Fortune Casino
Owner TrueBet
Year established  2018 
License Curacao – #8048/JAZ
Games  Slots, table games, video poker, scratch games, live dealer games 
Providers Rival Gaming, Betsoft Gaming, Saucify, Vivo Gaming, Arrow’s Edge 
Languages English, German, French, Spanish, Italian, Portuguese
Welcome bonus  Deposit match of 200% up to €2000

Interface and User Experience

The current design trend among online casinos relies on over-the-top visuals and large, obvious interactive elements such as buttons and menu bars. 

True Fortune Casino has opted to buck the trend and opt for a utilitarian design that is as simple as it is effective. The casino’s website welcomes players with an inviting visual – a large banner promoting a substantial bonus. 

What follows is a simple list of the casino’s top-rated games, most of which are popular pokies and progressives. 

Filtering through games is easy enough since the gaming options have been slotted in at the top of the homepage, right below the promotional banners. 

It’s clear that True Fortune Casino has not emphasised its aesthetics much, but it has opted for an overall design experience that prioritises function over form. The result is a fast and well-optimised online casino user experience across browsers. 

Navigating this online casino is simple and intuitive. The site’s navigation bar, located on the left of the screen, contains links to all its most visited pages. You can even use it mid-game if you need to go to another page on True Fortune Casino. 

If you were wondering whether you can carry the True Fortune Casino experience on the go, we’re delighted to inform you that the casino has optimised its website to work flawlessly on all Android and iOS devices. 

However, we wish this mobile casino also had a dedicated app for those looking for a slightly more focused mobile casino experience.

How to Create an Account and Register at True Fortune Casino

To create a new account at True Fortune Casino online, just visit the website and click on any banner on the home page with a ‘login’ button. 

Once done, here are the steps that you’ll need to follow to complete registering your account at True Fortune Casino: 

 

  • Enter your email address, username, and password on the popup to create your True Fortune Casino login credentials.  
  • On the screen that follows, enter your email address, password, date of birth and mobile phone number.
  • Lastly, input your address details, pick your preferred currency, and choose a secret question and answer if you need to recover your account. 

 

While we prefer interfaces where the login button is the first thing one sees on the homepage, the True Fortune Casino login experience still eliminates the time it takes to log in and start playing. 

We recommend reviewing all the promotional banners on the homepage while signing up to understand what bonuses you might be entitled to. 

True Fortune Casino Games Selection

true fortune casino pokies

True Fortune Casino has a below-par collection of games, particularly in terms of quantity. What it lacks in outright numbers, though, it makes up for by offering diversity in game types. Let’s take a closer look at the Tue Fortune Casino’s game selection: 

Slots

True Fortune Casino’s collection of video slots leaves much to be desired. The selection of 250 slot games can be blown through in virtually no time by a seasoned player. We also noticed a lack of any renowned titles in its collection. 

Frankly, we like to see thousands of our favourite games offered by an online casino, and the absence of noteworthy providers like Pragmatic Play and NetEnt is a little disappointing. 

Still, of the games in this collection, Dr. Acula, Winsanity, Astral Luck, Mythic Wolf, Arabian Tales, Big Cash Win, and Wrath of Medusa stand out as high-quality offerings, even though they cannot be considered to be the highest-tier online pokies. 

Several titles on the site also offer exciting bonus features such as free spins, bonus drops, changing symbols, and more freebies, which keep gameplay fresh and interesting. 

Table Games

The selection of table games falls a notch below the slots collection in the pecking order of the True Fortune Casino online experience. 

While this collection is a little smaller than what we’d typically see at larger online casinos, the available games are well-crafted and offer many opportunities for fast-paced action. 

In total, there are five table games at True Fortune Casino available to players in Australia. We enjoyed trying out the blackjack and video poker variations on offer, including titles like Rolling Stack Blackjack, American Blackjack, Multi-hand Blackjack, Jacks of Better, Deuces Wild, and Joker Poker.

Live Dealers

Live dealer games are seeing a huge surge in popularity across the industry because they add a human element to the online gaming experience. 

Like the rest of its game collection, True Fortune’s live casino games section needs improvement. 

We were disappointed to see only a single live game at True Fortune Casino, blackjack. However, we did not experience any lag, and the game functioned smoothly on both desktop and mobile devices. 

The effectiveness with which the casino executes its lone live casino game makes us wish that it invested in offering more live games to Aussie players.

True Fortune Casino Software Providers

True Fortune Casino is powered by several software providers, including Rival Gaming, Arrow’s Edge, FreshDeck, and others. 

Like its game collection, True Fortune Casino’s software provider list leaves much to be desired. The platform would do well to either include a larger number of game developers or provide more games by its current set of software providers.

Rival Gaming is famous for its interactive slots, known simply as “i-slots.” These multi-reel slots offer many bonus features that are hard to come by in other slot games.

The main draw of “i-slots” is the butterfly-effect-based story reels whose direction keeps changing based on the outcome of your spin. 

Accordingly, some of the most popular games on the platform include those by Rival Gaming, such as Dark Hearts, Smoking Gun, Rise of Poseidon, and Almighty Dollar.   

Ultimately, we would like to see more True Fortune Casino software providers in future, with a focus on the most popular games in Australia. 

True Fortune Casino Bonuses and Promotions

true fortune casino bonusses img

Despite True Fortune Casino having served players since 2018, it still hands out generous casino bonuses to new sign-ups. These casino bonuses include free spins, a True Fortune Casino welcome bonus, and special incentives for using specific payment methods. 

The flagship True Fortune Casino welcome bonus is a first-deposit bonus offering a deposit match of 200% up to €2,000. 

As always, this bonus amount cannot be withdrawn and is subject to wagering requirements of 20x-60x, depending on the games chosen, which we feel is a little high. New player bonuses at True Fortune Casino need to be used within the first 30 days of creating an account on the platform.

We also appreciate the provision of an alternate welcome bonus that allows players to substitute their 200% welcome bonus with 100% cashback insurance on table games, subject to wagering requirements of 1x. 

To opt in for cashback insurance instead of the standard welcome bonus, go to the promotions page before signing up. 

Always remember to check the latest terms and conditions for each bonus before opting in – especially when there’s more than one welcome offer to choose from.

True Fortune Casino VIP Program

True Fortune Casino online runs a multi-tiered VIP program that helps make gameplay more interesting, especially considering the casino’s smaller spread of offerings. 

The good news is that after making your first deposit, you are automatically enrolled into the True Fortune Casino VIP program without having to pay an additional fee. 

Every player is entitled to a comp points rewards scheme, where every $1 in deposits yields 1 comp point. For every 100,000 comp points, players can claim a real cash bonus of $100, and several other perks can be unlocked along the way. 

Payment Methods at True Fortune Casino

A part of the global appeal of True Fortune Casino is that it is a cryptocurrency-friendly casino. Here’s the complete list of payment methods and how to use them on True Fortune Casino. 

 

Payment Method Deposits Accepted? Withdrawals Accepted?
Bitcoin Yes Yes
Neosurf Yes No
Bitcoin Cash Yes Yes
Skrill Yes Yes 
VISA Yes No
Mastercard  Yes No
ecoPAYZ Yes Yes
American Express Yes No
Discover Yes No 
Neteller Yes Yes 
Jeton Yes Yes
Bank Wire Transfer No  Yes 

 

The casino supports instant deposits on all payment methods, while withdrawals are usually completed within 24 hours. 

The only sore point as far as banking goes is the 3% processing fee levied on all deposits. The minimum deposit for all payment methods for players in Australia is 5 AUD, while the smallest withdrawal possible is 50 AUD. 

True Fortune Casino Customer Service

True Fortune Casino’s customer support team is at the heart of the platform’s player experience. Our tests determined that the team is well-positioned to respond to concerns swiftly and effectively via email, phone, and the live chat feature. 

We conducted a couple of test interactions to rate True Fortune’s casino’s customer service capabilities. 

On the first test, we found the customer support team friendly and professional, and we loved that the live chat feature was always visible and easily accessible. 

On the second test, we realised that the True Fortune Casino customer service team is not available 24/7 and is subject to limited operating hours. 

We believe this is a hole in the casino’s game, as 24/7 chat support is the bare minimum expected of any online gaming platform in 2024. 

Here are the details you need if you want to contact True Fortune Casino’s helpdesk for any reason: 

 

📧Email support  support@true-fortune.com 
💬Live chat  Yes, available online
️Phone support  International (+1) 718 732 0154 

Final Thoughts

True Fortune Casino online is an impressive gambling site in Australia and has impressed many fans since its launch in 2018. 

However, we’re a little disappointed with this online gambling site’s limited game offering and would like to see more pokies and live casino titles added to the library. 

Also, True Fortune Casino Australia offers limited payment options and charges a 3% deposit fee, which we feel is unnecessary. 

But overall, if you’re looking for a trusted and well-established online casino in Australia, True Fortune Casino is worth checking out. 

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