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Rich Palms Casino Review

  • 4,7 / 5

Lisa Cheban  |  July 14, 2022  | Updated on: September 15,  2023

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What a great name for an online casino, don’t you think? When you envisage Rich Palms Casino, you probably think of a place dripping with luxury, with tropical palm trees and a jet-set vibe. Rich Palms Casino transports you to this world, albeit digitally, if you’re looking for a bit of escape from the mundane.

OK, so we love the name; you’ve got that much, but what about the online casino itself? Is it any good?

Let’s see what Rich Palms Casino has to offer Australian players.

Rich Palms Casino Overview

Rich Palms Casino is a newer casino that was established in 2020. It is powered by Real Time Gaming software and offers a wide variety of games from this provider, including slots, table games, video poker, and more.

Rich Palms is licensed and regulated by the Curacao Gaming Commission, so it must adhere to specific standards, ensuring that it is a fair and safe place to play.

The welcome bonus is one of the most impressive we’ve seen, with a massive 250% match on your first deposit, up to $3000. The casino also features a loyalty program that rewards players for their continuing participation.

So, looking at the big picture, Rich Palms Casino seems to have everything going for it. Let’s take a closer look and see if that impression is maintained.

Casino Interface and User Experience

Rich Palms Casino Interface

First impressions matter to us, and we must say that Rich Palms Casino has made a great one. We began by testing the casino on desktop and mobile, and it passed with flying colours. Its performance was fast and smooth on both.

Rather than just having a logo with a palm tree and leaving it at that, you are greeted by the generous welcome bonus, which is on a backdrop of a colourful luxury casino at dusk with a swimming pool, DJ, people playing roulette, dancing or relaxing at the bar. It does an excellent job of transporting you to an exclusive and glamorous location.

Navigation is a breeze; you can reach the sections you want from the header menu or a burger menu on the right-hand side of the screen. These sections include games, bonuses, cashiers and Rich Club, which is Rich Palm’s VIP program.

Scrolling down the page a bit offers the opportunity to check out the different game selections, including the latest and popular games, slots, table games and so on.

You can find links to Terms of Service, Responsible Gaming and other important pages in the site’s footer section. If you click or tap on the sitemap link, it usefully gives you an overview of all the pages on the site, so you can easily find what you’re looking for.

We found the overall look fitted the theme, and it was a pleasant experience browsing the site; it certainly whetted our appetite to start playing some games.

Rich Palms Casino Games

Rich Palms Casino is powered by Real Time Gaming (RTG) software. Founded in 1998, they are pioneers of online casino gaming. If you’ve never played RTG games before, you’re in for a treat; they’ve been around for years. You can expect high-quality games that appeal to players with a wide range of themes and genres.

Rich Palms Casino players have more than 200 games to choose from. While this doesn’t give the wow factor that some casinos offer, it’s enough for the average player. You can also be sure of quality with RTG behind them. We preach quality over quantity.

If you know the game you want to play, you can use the search box. If not, you can have fun exploring the different selections on offer. All the games allow you to play for real money or practise in demo mode. This way, you can test drive some of the Real Time Gaming titles and see if you like them before you play for real.


As is standard at most online casinos, the online pokies make up the bulk of the game selection at Rich Palms Casino. There are more than 200 to choose from, including some of RTG’s most well-known titles.

Some hefty jackpots are available on some of these slots, with a couple sitting at over $1 million, such as Megasaur and Aztec Millions.

We’ve played a few RTG games over the years, but we thought we’d spin the reels on a couple we hadn’t tried before. We began with Achilles, based on the famous character from Greek mythology; not sure how we’ve missed this one as it’s one of RTG’s most popular games. What we liked about this pokie is that it offers something for everyone. New players will appreciate the simplicity, slot enthusiasts will love the two bonus game features, and everyone will love the progressive jackpot, which gives the game extra thrills.

We also tried out the 5 Wishes pokie, inspired by the world of Aladdin and the Arabian Nights. This was a fun game to play with plenty of features such as Genie Wilds and Scattered Lamp Free Spins. This one is another that incorporates a progressive jackpot to increase the excitement.

Table Games

We’ve got to be honest if you arrived at Rich Palms hoping for a substantial table games selection, you’re out of luck; there are only around 20 to choose from.

These include:

  • Baccarat
  • Blackjack
  • Caribbean Holdem Poker
  • Caribbean Stud Poker
  • European Roulette
  • Let Em Ride
  • Perfect Pairs
  • Suit ‘Em Up
  • Tri-Card Poker

If you want a break from the pokies, this selection should give you the option for a few casual games, but it will not satisfy the table game enthusiast.

Video Poker

The video poker offering is a bit better, with 17 different games to choose from, including some of the most popular options, Deuces Wild and Jacks or Better.

You can also find some less common variants, such as All American Poker and Sevens Wild, if you’re looking for something different.

Specialty Games

At Rich Palms Casino, you’ll also find some specialty games to try your hand at. These include some casino classics such as Keno, Bingo and Sic Bo but also some less common ones too, such as Fish Catch and Banana Jones. It’s nice to see a casino offer something a bit different for players who want to mix things up.

Rich Palms Casino Bonuses and Promotions

Rich Palms Casino Bonuses

This is where Rich Palms Casino really knocks it out of the park, especially with the welcome bonus. When you make your first deposit, they’ll match it 250% up to $3000. And it only gets better from there – on your second deposit, they’ll match it 275% up to $3000, and on your third deposit, they’ll match it 300% up to $3000.

The wagering requirement for these bonuses is 30x; we’ve seen 50x at some casinos, so this is a nice touch.

Once you’ve signed up, the promotions don’t end; Rich Palms has daily compliments, seven days a week. These give you free spins that build up from day one at five free spins to day 7 with 40 free spins on participating games. To be eligible, you have to deposit within three days.

Rich Palms VIP and Loyalty Program

Rich Palms Casino Loyalty Program

Rich Club is the VIP and Loyalty program at Rich Palms Casino. Each level is represented by a virtual card starting with a Black Card and continuing through Silver, Gold, Platinum and Diamond and culminating in the ultimate – Millionaire Card.

Rewards include birthday bonuses, cashback, comp points and match bonuses. Without a doubt, the Rich Club is a big plus for this casino.

Payment Methods

The banking options at Rich Palms Casino are a little on the light side but do cover the most popular methods. These include Visa, Mastercard, American Express, NeoSurf, and Bank Wire. They also support three cryptocurrencies Bitcoin, Ethereum and Litecoin. We’d have liked to see some e-wallets such as Neteller or Skrill, but hopefully, they’ll be added in the future.

Deposit and Withdrawal

The minimum deposit is $25 for all banking methods except for NeoSurf, which is $10. The Maximum is $1,000 for credit and debit cards, $250 for NeoSurf and $25,000 for cryptocurrency. Deposits are instant, so you can hit the ground running and start playing real money games out of the gate.

You can only withdraw with a credit/debit card, Bitcoin or Bank Transfer; the minimum is $100, and the max is $2,000. Processing can take 2-7 days, depending on the payment method.

VIP players can negotiate higher limits with their account managers.

Safety and Licensing

Image displaying Australian legislation

A casino backed by RTG and licensed by Curacao means it is a safe and reputable place to play. RTG is one of the most popular casino software providers in the world, and their games are known for being fair and trustworthy. Curacao is a respected gambling jurisdiction, so you should feel safe playing for real money at Rich Palms Casino.

Rich Palms Casino Customer Service

If you need to get in touch with the customer service team at Rich Palms Casino, you can do so via 24/7 live chat, phone or email. We tested the live chat with a question regarding payment processing, and they were quick to respond and very helpful.

Pros and Cons

Rich Palms Casino Pros & Cons

Final Thoughts

Overall we liked Rich Palms Casino a lot. A stand-out welcome bonus with a reasonable wagering requirement and an excellent loyalty program were the highlights for us. RTG powering the casino guarantees high-quality games. However, the limited selection of table games might disappoint if that’s your thing. Payment options could have been better, but they do support cryptocurrency, which shows that they’re keeping up with the times. Customer service was responsive and helpful, so we have no complaints there.

We’d undoubtedly rate it in the above-average category, and pokie fans will be particularly pleased with what’s on offer.

What are your thoughts on Rich Palms Casino? Leave your review below and help other players identify the best AU casinos!

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What devices can I use to play at Rich Palms Casino?

You can play at Rich Palms Casino on any desktop or laptop computer as well as on most iOS and Android mobile devices.

Can I play for free at Rich Palms Casino?

Yes, you can play for free at Rich Palms Casino by using the “practice” option. You don’t need to create an account or deposit any money to do this.

How legit is Rich Palms Casino?

Real legit! We haven’t encountered any red flags while researching this casino, and it is licensed by Curacao, which is a respected gambling jurisdiction. We wouldn’t have recommended it if we didn’t think it was legit.

Jaqueline Author

Jaqueline Quintero


Always positive, always full of energy and with a very professional approach Jaqueline is one of our best i-gaming writers. With her years of experience she is always able to create unique and over the top content for our website visitors.

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