Lisa Cheban | June 13, 2022 | Updated on: October 21, 2024
Table of contents
Bursting onto the crypto casino scene in 2020, the Level Up Casino Australia promised to deliver exceptional online gambling experiences with the fuss-free benefits of decentralized payments. Is this digital casino all it’s cracked up to be? Read our extensive Level Up Online Casino review to find out!
LevelUp Casino Overview
Dama N.V is a popular iGaming operator that’s given us some of the best online casinos in Australia, and in Level Up, we have a digital gambling platform that really does “level up” in more ways than one. Launching in 2020, this casino has everything a gamer needs, from one of the biggest game selections we’ve come across to an array of payment options. Plus, it’s licensed by a leading eGaming authority, making it a secure gaming environment for Aussie players despite its offshore status.
Speaking of games, there are over 3,000 on the site, including a massive selection of pokies, card and table classics and live dealer options. Despite the casino only being a few years old, the portfolio of games Level Up has developed is pretty extensive — you’ll find titles from esteemed developers in the games lobby — and will entertain first timers and experienced punters alike.
There’s lots to enjoy on the bonus front too, with a generous welcome package available to newbies and impressive regular reload bonuses. Customer support is available 24/7 — although it is limited to live chat and email (more on that below) — and there are fair withdrawal processing times and limits too.
Intrigued? Keep reading our Level Up Casino review to get the full lowdown on this compelling Aussie platform
Interface and User Experience
We’ve reviewed a few Dama N.V online casinos and in terms of interface and design, they tend to fall in the same category: namely dark theme. Level Up casino’s no exception: the colour scheme features a dark grey background, white font and a subtle use of orange and purple accents. This design works well though, and the dark theme helps to alleviate eye strain and makes navigation easy.
As you scroll down the homepage, you’ll be able to navigate through the 3,000+ games with a search function that allows you to search by provider and various other filters. As for the game lobby itself, like the offering on the homepage it’s incredibly easy to use and navigate your way around.
Mobile players will be delighted to know that Level Up offers two options for gaming on the go: directly from your mobile browser or via a convenient mobile app.
We also found signing-up to the casino to be a fuss-free and user friendly experience. Comprised of the usual step-by-step process of entering an email and secure password, selecting preferred currency, reviewing T&Cs and then providing personal details, you can create a live player account within minutes. Reassuringly, Level Up also asks for ID and proof of address documents for verification.
LevelUp Mobile Casino
As we mentioned before, LevelUp Casino has a mobile-first design so it’s optimised for use on smaller screens such as smartphones and tablets. We tested it out on both iOS and Android devices and it performed admirably on both. We’d expect no less from a casino established in 2020 taking into account how essential it is to have a good mobile platform these days.
LevelUp Casino Games
Level Up deserves its name for the enormous range of games playable on the site. Trust us, you’re in for a treat when you sign up to play because there are over 3,000 real money casino games from the top providers in the industry.
Whether your game of choice is online pokies, video poker or live casino roulette, there’s plenty on offer at Level Up casino Australia to get your teeth into. What’s more, each of the games on the site has been designed to give you the ultimate casino gaming experience, with top notch graphics, immersive audio and, of course, tasty Return to Player (RTP) percentages.
Game Providers
It’s always a good sign when a digital casino works with the top software providers in the business, and Level Up is no exception. The platform is powered by games from over 20 different leading iGaming software providers. We found jackpot pokies from Evolution Gaming and NetEnt as well as live dealer games hosted by LuckyStreak. It’s pretty impressive that Level Up has been able to foster such strong partnerships despite only being around for a few years.
Pokies
If it’s online pokies you’re after, you’ve come to the right place! Level Up casino has over 1,000 slots games to pick, ranging from low volatility 3D slots to progressive jackpots with whopping prize pools. Some of the most popular titles on the platform right now include Deuces Wild and Valley of the Gods 2.
Live Casino
As mentioned above, Level Up has partnered with LuckyStreak to deliver its comprehensive live casino offering. Head here for an authentic casino gaming experience in variants such as baccarat, blackjack, roulette and even live gameshows.
Table Games
If you’re more into classic card and table games you’ll find plenty to keep you entertained at Level Up. You’ll find all the popular traditional games in the digital lobby, as well as Pai Gow, dice games like Sic Bo and plenty of blackjack and baccarat variants.
LevelUp Live Casino
LuckyStreak is the live casino provider for LevelUp; while not our first choice for a live dealer casino, their croupiers are fun, friendly and knowledgeable, and if you are happy to stick with the three classic table games on offer, blackjack, roulette and baccarat, then you will find everything you need here.
LevelUp Casino Bonuses and Promotions
We were not only pleased to see a competitive welcome bonus at LevelUp casino but plenty of ongoing promotions and loyalty rewards for existing players too. This makes sense to us as it is just important for an online casino to attract new players as it is to retain existing ones. We all know how easy it is to click that button and move on to the next shiny new thing, so if a casino can keep their customers happy, they are doing something right.
LevelUp Casino Welcome Bonus
The LevelUp welcome bonus currently offered comprises:
First Deposit Bonus – 100% matched deposit bonus up to A$400 and 100 free spins
Second Deposit Bonus – 50% deposit bonus up to A$600 and 50 free spins
Third Deposit Bonus – 50% deposit bonus up to A$600
Fourth Deposit Bonus – 100% matched deposit bonus up to A$400 and 50 free spins.
The minimum deposit for all four welcome bonuses is A$20, and the wagering requirement is an industry-standard 40x.
Other promotions you can get involved in once signed up to LevelUp casino include:
Weekend Level – offers a 50% deposit match up to A$200, and 40 free spins not only once but twice between Friday and Sunday.
Free Spins Monday – gives you the chance to start the week with a nice little bonus of free spins. All you have to do is deposit A$25 or more to receive your free spins. It’s a tiered system, so the more you deposit the more free spins you will receive up to a maximum of 200 for A$1000.
Check the LevelUP promotions page for more offers.
LevelUp Casino Loyalty Program
It’s always a bit of a downer when we see a casino put in a lot of effort and then not follow through with a loyalty program or VIP scheme of some kind, but thankfully that’s not the case here. You will be automatically enrolled into the LevelUp 20-tier VIP system when signing up.
The quest is to finally reach the rocket for the star prize. You are awarded free spins for the first six levels, and from seven on cash prizes, the amount increases as you ascend the levels.
Other Promotions at LevelUp Casino
Even if you don’t meet the “high roller” requirements for the VIP program, there are still several promotions that you can enjoy when gaming at Level Up. Loyal players can access reload incentives that are awarded twice between Mondays and Thursdays. Plus, the platform offers occasional no deposit bonuses, and there are always free play options available in its most popular titles.
Banking Methods at Level Up Casino Australia
Banking methods are another area in which this aptly named online casino has levelled up. Crypto and fiat currency players alike are well taken care of with an array of accepted deposit and withdrawal methods such as credit cards, eWallets like Skrill and leading cryptocurrencies. Both deposits and withdrawals are actioned instantly, but processing timeframes can range from 1 hour for deposits to 5 working days for some bank transfers.
Minimum deposits also vary according to payment methods, but tend to fall within the AU$10 ballpark. There is a maximum deposit limit of $4,000 in any one transaction for all fiat currency methods (this is unlimited for crypto deposits), while maximum withdrawals stand at AU$3,000 per week.
Level Up’s banking methods also stand out for being multi-currency. Users can make deposits in AUD, CAD, EUR, JPY, KZT, NOK, NZD, PLN and USD when making fiat currency transactions.
Deposit and Withdrawal
You’ll be pleased to hear that depositing your cash is instant for all methods. For most of the payment options, the minimum deposit is A$10, with an equivalent amount for cryptocurrencies. Typically you can deposit a maximum of A$4,000; however, if you are a high-roller, we did notice that the max deposit with Skrill is $10,000.
Withdrawal takes between 1-3 business days for credit/debit cards and bank transfers. For e-wallets and cryptocurrency, you can expect instant withdrawals. You can withdraw A$500 daily, A$1,500 monthly or A$5,000 monthly.
The complete list of accepted banking methods for both deposits and withdrawals can be found below.
Deposits | Withdrawals |
Bitcoin | Bank Transfer |
Bitcoin Cash | Bitcoin |
Doge Coin | Bitcoin Cash |
Ecopayz | Doge Coin |
Ethereum | Ethereum |
iDebit | iDebit |
Instadebit | Instadebit |
Interac | Interac |
Litecoin | Maestro |
Maestro | Mastercard |
Mastercard | Neosurf |
MiFinity | Skrill |
Mobile Commerce | Neteller |
Neosurf | |
Neteller | |
Piastrix | |
Siru | |
Skrill | |
USDT Coin | |
Venus Point | |
VISA |
Safety and Licensing
Being part of the Dama N.V. stable means that Level Up casino is fully licensed and safe to play at. Dama are licensed by the Curacao Gaming Control board, one of the leading licensing and regulating authorities in the eGaming sphere.
Playing real money games at the site is secure, thanks to the comprehensive TLS encryption throughout the platform keeping your personal and financial details safe. Level Up also follows Responsible Gaming practices, with a whole section of the site dedicated to educating gamers on how to play within their limits.
LevelUp Casino Customer Service
Live chat is par for the course in the online gaming scene these days, and while Level Up makes that available to desktop and mobile players, it is sadly lacking on other options. The fast-paced nature of online casino gaming means that it’s handy to be able to speak to a telephone operator, especially in the case of issues with deposit or withdrawal methods. However, Level Up players are limited to the aforementioned 24/7 online live chat and email facility.
We do have to give credit where credit’s due, though, and commend the customer service team for always being ready to assist players. The chat function also has an attachment feature, which is particularly useful when sending documents or files to verify your player account.
Pros and Cons
Our final thoughts on Level Up Casino Australia
Before we move onto answering your frequently asked questions in this Level Up casino review, let’s recap both the positives and negatives of playing real money casino games at this online platform. Overall, the Level Up casino is a great platform that ticks a lot of boxes for the everyday gamer.
Firstly, it’s got one of the best games portfolios that we’ve come across and there’s genuinely something for every casino enthusiast here. The comprehensive payment options on offer are a plus point; the freedom to play with Bitcoin as well as different fiat currencies will no doubt be highly appreciated by Aussie players. Plus, the fact that the casino is not only licensed but also adheres to Responsible Gaming practices means that player protection is paramount.
High rollers might be put off by the monthly and weekly withdrawal limits, but that doesn’t take anything away from the great experience to be had at Level Up. While it’s possible to access the 24/7 Live Chat feature from mobile devices as well as desktops, we’d still love to see a telephone support option being added to the mix.
Positives
- Fully licensed casino
- Excellent selection of over 3,000 pokies, card and table and live dealer games
- Comprehensive payment options
- Accepts an array of fiat currencies and crypto tokens
- Partnered with top casino software providers NetEnt, Evolution Gaming, SoftSwiss and more
Negatives
- Withdrawal limits
- Slower withdrawal processing times
- No telephone customer support
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FAQ
Is LevelUp legit?
Yes, LevelUp is a legitimate casino that is licensed and regulated by Curacao.
Does LevelUp casino have a No Deposit Bonus?
No, currently, LevelUp casino does not have a No Deposit Bonus. However, they do offer a welcome package that includes a match deposit bonus and free spins.
Can I play LevelUp casino games for free?
Yes, all the games at LevelUp can be played in demo mode for free.
Is there a LevelUp casino app?
No, there is no LevelUp casino app but the website is fully responsive and can be accessed on mobile devices.
Lisa Cheban
Lisa works as a content writer and specializes in delivering top tier i-gaming content which is why her articles and blog posts are always very engaging and informative. Well spoken, and does her research very well in an industry where transparency, honesty and constant follow up is a rarity.
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