Lisa Cheban | June 13, 2022 | Updated on: September 15, 2023
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As any seasoned casino player knows, there are a lot of online casinos out there vying for business. It can be a challenge for Australian players to know where to start with many options. You might have heard about LevelUp Casino and are wondering if it’s worth your time to check out.
Well, you’ve come to the right place if you’re looking for an unbiased LevelUp Casino review. We pull no punches in our reviews, so you can trust that you’re getting the full story on this casino.
LevelUp Casino Overview
LevelUp Casino is an online casino that is owned and operated by Dama N.V. and licensed by the Curacao Gaming Authority. The Casino has been operational since 2020 with a strong focus on customer satisfaction and offers 24/7 live chat.
It offers over 3,000 games from software providers, large and small. There are also a number of progressive jackpot games available, offering players the chance to win life-changing sums of money. Live dealer games are on offer for Aussie players who like the real-life casino experience.
This site’s other great features include plenty of bonuses, a loyalty program, and a wide range of payment options, including Bitcoin. The mobile-first design makes it perfect for smaller screens.
Interface and User Experience
So let’s start by discussing our findings when we load up the site in our browser window. We’ve checked out a lot of online casinos over the years, and LevelUp is pretty standard in terms of the overall design. We’re not saying this is a bad thing, they obviously have followed the example of a lot of other well-known online casinos, so it’s laid out in a way that makes sense and is easy to navigate. At first, it looks a little cluttered, but it’s easy enough to find the section you’re looking for.
If you are looking for a favourite game, there’s a handy search box and if you prefer a specific software provider, there’s a drop-down menu where you can select from the list and it takes you to all the games available from that company.
If English isn’t your native language and you want to change the site to another, there are plenty of options available including Norwegian, French, German, and more – there is a language selection button at the bottom of the site. This is also where you’ll find a button for the casino support and the all-important terms and conditions.
LevelUp Mobile Casino
As we mentioned before, LevelUp Casino has a mobile-first design so it’s optimised for use on smaller screens such as smartphones and tablets. We tested it out on both iOS and Android devices and it performed admirably on both. We’d expect no less from a casino established in 2020 taking into account how essential it is to have a good mobile platform these days.
LevelUp Casino Games
We can’t ignore that LevelUp has over 3,000 games waiting to be played! This is a huge number and will take you a long time to get through if you’re the kind of player who likes to try out a bit of everything. When we visit a new casino, we often are like a kid in a toy shop to check out the games on offer. Luckily, you get to play most of the games at LevelUp casino in a demo mode first so you can try them out for free before using your own money.
The games are split into the following categories; trending, slots, new table games, live casino, and jackpots. As we mentioned earlier if you have a particular favourite game or software provider in mind you can use the search box or drop-down menu to get to them quickly.
We counted 36 software providers listed on the LevelUp Casino which is a pretty good number in our opinion. They’ve got all the big names like Betsoft, Playson, and Yggdrasil but also some lesser-known companies such as Platipus, Nucleus, and Booongo Gaming. This lends for a rich gaming experience with a good mix of familiar games and new titles to try out.
To call LevelUp Casino an online pokies paradise would be an understatement! There are thousands of slots to choose from with a wide range of themes, features, and jackpots. Picking our favourites from such a huge list is a tough task, and even though we have played a lot of pokies, there were plenty of titles that were new to us.
One provider we really love is Betsoft Gaming, their games have really great graphics, and they are fun to play. If you haven’t tried them before, we recommend taking a look at some of their titles.
We tried out the Good Girl, Bad Girl pokie after we heard the word on the street that the game rocked and had a nice RTP. We weren’t disappointed with the stunning 3D graphics, and the innovative gameplay made this one a winner. You get the choice of playing the angelic good girl or the devilish bad girl as the mood takes you, which makes the game all the more fun. There are three bonus rounds that you can take advantage of, and as we said, the RTP is pretty good at 97.8%. We are pleased to say that this pokie and all the others we tried out at the LevelUP casino all loaded quickly and ran smoothly.
We should mention that there is a good selection of jackpot games at LevelUp Casino with some pretty big payouts up for grabs!
While the table games in the lobby don’t anywhere match up to the number of slots on offer; there is still a good selection with all the classic games represented, namely roulette, blackjack, baccarat and poker, as well as its many variants. All the popular video poker games such as Deuces Wild, Jacks or Better, and Joker Poker can be found in the table games category of the site. In addition, you can find dice games like Sic Bo, and lesser played poker games like Pai Gow.
If you want something a bit different, search out Red Dog from Nucleus gaming, it’s one of those games that is simple to play but highly addictive! The object of the game is simple – you’re dealt two cards, and your goal is to predict whether the third card will fall between the values of the first two. If it does, you win; if not, you lose.
LevelUp Live Casino
LuckyStreak is the live casino provider for LevelUp; while not our first choice for a live dealer casino, their croupiers are fun, friendly and knowledgeable, and if you are happy to stick with the three classic table games on offer, blackjack, roulette and baccarat, then you will find everything you need here.
LevelUp Casino Bonuses and Promotions
We were not only pleased to see a competitive welcome bonus at LevelUp casino but plenty of ongoing promotions and loyalty rewards for existing players too. This makes sense to us as it is just important for an online casino to attract new players as it is to retain existing ones. We all know how easy it is to click that button and move on to the next shiny new thing, so if a casino can keep their customers happy, they are doing something right.
LevelUp Casino Welcome Bonus
The LevelUp welcome bonus currently offered comprises:
First Deposit Bonus – 100% matched deposit bonus up to A$400 and 100 free spins
Second Deposit Bonus – 50% deposit bonus up to A$600 and 50 free spins
Third Deposit Bonus – 50% deposit bonus up to A$600
Fourth Deposit Bonus – 100% matched deposit bonus up to A$400 and 50 free spins.
The minimum deposit for all four welcome bonuses is A$20, and the wagering requirement is an industry-standard 40x.
Other promotions you can get involved in once signed up to LevelUp casino include:
Weekend Level – offers a 50% deposit match up to A$200, and 40 free spins not only once but twice between Friday and Sunday.
Free Spins Monday – gives you the chance to start the week with a nice little bonus of free spins. All you have to do is deposit A$25 or more to receive your free spins. It’s a tiered system, so the more you deposit the more free spins you will receive up to a maximum of 200 for A$1000.
Check the LevelUP promotions page for more offers.
LevelUp Casino Loyalty Program
It’s always a bit of a downer when we see a casino put in a lot of effort and then not follow through with a loyalty program or VIP scheme of some kind, but thankfully that’s not the case here. You will be automatically enrolled into the LevelUp 20-tier VIP system when signing up.
The quest is to finally reach the rocket for the star prize. You are awarded free spins for the first six levels, and from seven on cash prizes, the amount increases as you ascend the levels.
LevelUp has enough different ways to deposit and withdraw money to suit all Australian players. You can use e-wallets like Skrill and Neteller or go down the more traditional route with Visa, MasterCard and Maestro credit cards. A cryptocurrency is also an option, with Bitcoin, Ethereum, Litecoin, Dogecoin, Tether and Bitcoin Cash all accepted.
Deposit and Withdrawal
You’ll be pleased to hear that depositing your cash is instant for all methods. For most of the payment options, the minimum deposit is A$10, with an equivalent amount for cryptocurrencies. Typically you can deposit a maximum of A$4,000; however, if you are a high-roller, we did notice that the max deposit with Skrill is $10,000.
Withdrawal takes between 1-3 business days for credit/debit cards and bank transfers. For e-wallets and cryptocurrency, you can expect instant withdrawals. You can withdraw A$500 daily, A$1,500 monthly or A$5,000 monthly.
Safety and Licensing
SSL encryption is standard practice now amongst most websites, and you will find it here at LevelUp as well. This means that all your personal and financial information is safe and secure. LevelUp casino has an international Curacao license which gives them the green light to operate in many countries across the globe, including Australia. They also have a Responsible Gambling page with advice on how to self exclude and where to seek help if you think you have a gambling problem. This is a good sign that the casino is looking out for its players and takes responsible gaming seriously.
LevelUp Casino Customer Service
Email and 24/7 live chat support are available. We tested out the live chat feature and were very impressed with the speed of the response and the helpfulness of the operator. Initially, you will be put through to a chatbot, but you can request to speak to a human if you wish.
An FAQ section answers most of the common questions, but it is not as comprehensive as we’ve seen at some other online casinos.
Pros and Cons
While there’s not a huge differentiation between LevelUp casino and some of the other Aussie-friendly casinos out there that we have reviewed, there are no real negatives that stand out. Everything seems to be on par with the competition, from its 3000+ games to its bonuses and loyalty program. The customer support is excellent and the games performed well in browsers both on desktop and mobile devices.
Overall, we think this is a casino worth checking out whether you are a new or experienced player who wants to level up!
What do you think about LevelUp Casino? Leave a review
Yes, LevelUp is a legitimate casino that is licensed and regulated by Curacao.
No, currently, LevelUp casino does not have a No Deposit Bonus. However, they do offer a welcome package that includes a match deposit bonus and free spins.
Yes, all the games at LevelUp can be played in demo mode for free.
No, there is no LevelUp casino app but the website is fully responsive and can be accessed on mobile devices.
Lisa works as a content writer and specializes in delivering top tier i-gaming content which is why her articles and blog posts are always very engaging and informative. Well spoken, and does her research very well in an industry where transparency, honesty and constant follow up is a rarity.