Lisa Cheban | May 17, 2022 | Updated on: June 24, 2022
Casino Moons is an eGaming platform developed and owned by Blacknote Entertainment Limited. If you have been into the online casino scene for a while now, you may have heard of them, as they own quite a lot of successful digital gambling platforms and are known to be one of the best e-casino companies around.
Casino Moons has been around since 2008 ( not a very new online casino )and is extremely popular in Australia and New Zealand. Is it worth your money and time, though? Do they offer enough games to keep you entertained, and most importantly, are they properly licensed and fair in their terms and conditions? Find out all that and more from our Casino Moons review.
Casino Moons Overview
Having been on the market for over 14 years, Casino Moons is by no means a rookie to the world of digital gambling. Having used all that time to get to know their player base and accumulate a hefty repertoire of online pokies and other games to play, Casino Moons will surely appeal to players who value variety and freedom of choice in their casino experiences.
There is a lot to be said about the turmoil that surrounds Casino Moons when it comes to its online user reviews and the negative press it has received for its murky terms and conditions, as well as delayed withdrawals. It is definitely one of the biggest problems surrounding this platform. Blacknote has diligently resolved user disputes in the past, but it would be best for everybody if they changed the conditions that allow such unpleasantries to transpire in the first place.
Interface and User Experience
Simplicity is the name of the game when it comes to this online casino and its interface. All of the games are neatly arranged into tiles, with a multitude of sorting options for players to choose from. The platform does not try to woo users with pretty animations and unnecessary eye candy, and rather bets on accessibility and ease of use. This approach directly translates to a quicker, more responsive experience across the entire site, as it doesn’t have to load too many assets in order to function properly.
One of the biggest advantages of Casino Moons’ design choice is the fact that even complete rookies won’t get lost trying to navigate around the site’s many games and options. The tile system is clear and easily readable, and if you’re looking for a particular title, you can always use the platform’s search function.
The left-hand-side navigation bar allows players to easily access every part of the website in an instant. Although it seems like it should be a given for a platform that handles its customers’ money, it actually feels like a breath of fresh air when compared to other casino platforms where many of the options or customer service sections can only be accessed after multiple click-throughs.
Casino Moons Games
The selections of games at Casino Moons will satisfy even the most demanding eGaming veterans. With hundreds of slots, table games and live casino events to choose from, you’ll surely find something for yourself on this platform.
Like with most online casinos nowadays, slot titles are the staple of Casino Moons. They attract the vast majority of their players and account for a lion’s share of the platform’s revenue. The casino makes a distinction between modern and classic slots, letting players choose which game format suits them best.
Classic slots are reminiscent of the early days of slot games, characterised by the prominence of “one-armed bandits” and the very first video slots modelled after them. These are usually three-reel slots with a limited number of paylines. They offer modest but more frequent winnings than their modern counterparts.
Modern slots have gradually overcome the classic ones as advancements in technology allowed for the development of increasingly sophisticated games. They are most often five-reel slots with dozens of paylines, bonus rounds and additional features, such as wild or scatter symbols. Although they offer much more variety and excitement in terms of gameplay, modern slots are known for their fickle nature and less frequent jackpots.
If you miss the atmosphere of good old brick-and-mortar casinos but can’t or don’t want to go out and play at one for whatever reason, you should give live casino games a shot. You’ll play in real-time, against real players, with all rounds being overseen by an experienced croupier located in a studio somewhere. It is a much more “classy” way of approaching online gambling, and the added element of interacting with others makes playing all the more entertaining.
If you like classic casino games but aren’t in the mood to play against others, you should head over to the table games section of Casino Moons. Much like slots, these titles are mainly governed by random number generators that operate in accordance with the games’ rules. Table games available at Casino Moons include Texas Hold ‘Em poker, baccarat, craps, roulette and other classic staples of casino gaming. If you’re particularly a poker fan, there is also a video poker section – a basic three or five-card draw game that is more resemblant of slots than an actual table competition.
Casino Moons Bonuses and Promotions
When it comes to bonus offers and special promotions, Casino Moons doesn’t really excel above its competition. Of course, just like any other online casino that wants to keep a healthy player base, they offer certain Australian deposit bonuses and welcome offers, such as:
- Registration (welcome) bonus: 55 free spins on many games
- First deposit bonus: 200% up to A$2000 + 25 free spins
One of the biggest drawbacks is the fact that Casino Moons doesn’t offer too many bonuses that aren’t targeted at new players. There is, of course, a VIP Members’ Club, but it comes at an extra cost, and besides the few weekly free spins, it doesn’t offer enough value to justify the expenditure.
Casino Moons accepts a wide variety of payment methods. You won’t have to worry about not being able to deposit your money quickly and efficiently, as it accepts over a dozen different transaction methods:
- Wire transfer,
Aside from the fiat currency platforms listed above, Casino Moons is one of the most crypto-friendly online casinos out there. If you like to keep your gambling money on the blockchain, you’ll be happy to know that this casino accepts the following coins:
- Bitcoin Cash,
Deposit and Withdrawal
This is one of the biggest and most worrisome problems with this platform. A lot of users have complained about lengthy withdrawal times. According to the website, withdrawals should take up to 72 hours with most payment methods, but they can be extended to 5 days in certain cases. If this is important, visit this page to identify online casinos that offer fast payouts and instant withdrawals.
However, according to many dissatisfied users, the process can take much, much longer, with many of them claiming that they waited over 10 days for their funds in some cases. Others were only able to withdraw their winnings after sending an official complaint to the customer service department.
Interestingly enough, cryptocurrency transactions weren’t nearly as problematic, with users saying that most of their crypto withdrawals were carried out seamlessly. The deposit process seems to work just fine for both fiat and crypto payment methods. A top payout casino option.
Safety and Licensing
Unfortunately, Casino Moons operates without a license, both in Australia and abroad. This means that we can’t wholeheartedly recommend this platform to our readers, as we can’t guarantee the safety of their deposited money. While no instances of outright theft have been reported, dozens of users have ongoing disputes with Casino Moons regarding their withdrawals, and it’s likely that there are even more complaints that haven’t been publicised.
Pros and Cons
Despite having a clear-cut, easily navigable user interface and plenty of games to choose from, Casino Moons is plagued by a few issues that are simply unforgivable in the modern eGaming industry. Delayed withdrawals and many ongoing disputes simply cannot be overlooked, especially combined with their lack of an official license. The acceptance of multiple cryptocurrencies is commendable and is a feasible alternative to the broken fiat payment system that is currently implemented at Casino Moons. Still, it doesn’t excuse the platform’s many flaws.
What do you think about Casino Moons? Leave a review
If you know what you’re doing, cryptocurrency transactions are the safest option for transferring money. However, you need to be very vigilant – always double-check the number of the wallet you’re transferring your coins to. If you make a typo, the funds will disappear irreversibly.
Due to its lack of a proper gambling license, Casino Moons is currently unavailable in most EU countries, as well as the United States. As things stand right now, it can be accessed from Australia and New Zealand, though.
Using a VPN (a virtual private network) to get around some of the geographical restrictions commonly implemented against casino websites in many countries is definitely a possibility. Some platforms implement detection algorithms to keep users from using a VPN in order to avoid legal trouble, but Casino Moons is not one of them. Use a VPN at your own risk, though! Certain countries take legal measures to punish these types of activities, and you may end up getting a severe fine.
Lisa works as a content writer and specializes in delivering top tier i-gaming content which is why her articles and blog posts are always very engaging and informative. Well spoken, and does her research very well in an industry where transparency, honesty and constant follow up is a rarity.