21 Dukes Casino Review
21 Dukes Casino Review
21 Dukes Casino logo

21 Dukes Casino Review

  • 3,9 / 5

Dukes hold the highest titles outside of the British royal family. Now, you can also amass riches much like that of a Duke by joining 21 Dukes Casino. However, 21 Dukes are not exclusive to British players. 21 Dukes Casino is an online casino operating for almost 20 years, offering games to players worldwide, including in Australia.


There are many reasons why you should consider joining 21 Dukes Casino Australia. In this 21 Dukes online casino review, we’ll cover all this site offers, including the games available, the software providers, bonuses and promotions, banking methods, customer service, and user experience.


Betsquare is one of the most reputable casino review websites online. Our reviews are objective and detailed, covering the good and the bad. Let’s get right into it.

21 Dukes Casino Casino Overview

At Betsquare, one of the first things we look at when reviewing online casinos is the license and operators. A reputable operator is a good indication of whether you can trust an online gambling site.


21 Dukes Casino is licensed in Costa Rica, ensuring you play at a completely legal and legitimate site. Furthermore, the casino is also mobile-optimised for on-the-go play. As a result, you can play on tablets and smartphones without any hassles, and you won’t need to download any app to play on the move with ease. 


21 Dukes Online Casino offers every online casino game genre imaginable. This includes pokies, casino games, live casino games, video poker, and progressive jackpot games. The games are of the best quality and supplied by major software providers.


The online casino platform is user-friendly. We had no problem finding our way around the site. Furthermore, the site has the best security available, so you can have fun without worrying if your money or data is safe.

Interface and User Experience

The 21 Dukes online casino oozes riches and royalty, perfectly fitting with its branded theme. The site is set against a dark black background with the casino logo in gold and a crown placed on the letter K. The main graphics lettering on the web pages is also set in gold. However, for some, the design may come across as minimalistic. On the other hand, some players might appreciate the no-fuss, simple look and feel.


In terms of navigation, we had no trouble finding our way around the online casino. The latest promotions and bonuses are well displayed on a banner across the top of the screen, so clicking on these is an easy way to get to the offers in a second.


Furthermore, the main menu is very organised, with quick links to bonuses, games, deposits, withdrawals, and more. You can find your favourite games quickly and easily via a search bar.


In our opinion, the user experience is seamless, as the site provides quick support access. 21 Dukes Casino has dedicated pages for responsible gambling, FAQs, and more. Players can also choose from a range of supported languages.


Regarding cross-platform functionality, the desktop site is fully compatible with mobile. The mobile casino can be accessed directly from your mobile browser thanks to HTML5 technology. This renders the same experience on a smaller screen with all the features you’d expect from the PC version. Note, though, that there is no downloadable app as yet.

How to Create an Account and Register at 21 Dukes Casino

Before playing at 21 Dukes, you must create an account to register. Follow our four easy steps below to sign up quickly and easily:


  1. On the 21 Dukes homepage, click on “Join Now”. You can’t miss it. It’s a bright yellow button in the top right corner of the screen.
  2. Fill in your details and create your 21 Dukes Casino login details.
  3. Read through and accept the casino’s T&Cs.
  4. To complete the registration, you must hit the “Sign Up” button one last time.


You should get an email from the casino confirming your registration. You must verify your email by clicking on the link. After that, you can make a deposit and start playing immediately. As an FYI, completing the verification process early on before making a withdrawal is a good idea.


The verification includes submitting a copy of your utility bill dated no older than three months. You should also submit a copy of your ID, passport or driver’s license. Submitting these documents ensures that your cashouts have no delays when you do decide to withdraw.

21 Dukes Casino Games Selection

21 Dukes Casino Games

21 Dukes Casino provides access to hundreds of online casino games. They include pokies, live dealer games, table games, and progressive jackpot games. The games are top-quality and are provided by the biggest names in the iGaming industry. 


21 Dukes Casino sources a variety of pokies from several different game providers. Some of the biggest names you’ll recognise are Microgaming, IGT, and Betsoft. The video slots have outstanding graphics and various themes, such as ancient Egypt, underwater themes, treasures, and more.


Whether you prefer fruit slots, adventure, ancient history, or romance slot games, you will find something you like here. Who knows, you might find your new favourite games at 21 Dukes. To make the gameplay even more fun, some casino games have special features and bonus rounds to maximise your chances of winning.


In terms of the overall games library layout, you’ll find a lot of variety at 21 Dukes. You can choose a selection of pokies from 3 reels to 5 reels and even multiple reel games. You can also choose from fixed paylines or hundreds or thousands of ways to win with Megaways titles. If you’re in it for the big bucks, the casino also has a wide variety of jackpot games.


Some of the most popular game titles at the casino include Mega Moolah, Pharaoh’s Fortune, Game of Thrones, Hot Hot Fruit, and Good Girl Bad Girl.

Table Games

21 Dukes Casino houses all the table games you expect from an online casino. These include some varieties of roulette, blackjack, keno, baccarat and video poker games. Among the most popular table games on the site are Blackjack 2, VIP Blackjack, American Roulette, and Zoom Roulette.

21 Dukes Casino Software Providers

21 Dukes’ games are supplied by some of the top software providers in the online gambling industry. Each developer brings something different, making for a varied collection of games. Let’s look at some of these providers and what they bring to 21 Dukes.


First up is Microgaming, one of the most well-known software developers in the world. Microgaming has a reputation for providing the best pokies. Some of its most popular games are the progressive jackpot Mega Moolah, Immortal Romance and Thunderstruck II.


Next is Betsoft, a software provider known for its immersive pokies. With irresistible storylines and captivating 3D graphics, you’re in for quite a gaming session. This is apparent in slots like Boomanji, Greedy Goblins and Frankenslot’s Monster.


VIVO Gaming provides all the casino’s live dealer games. The provider developed some of the best live dealer games, including Live Baccarat, Live Roulette, Live Blackjack, Dragon Tiger and Live Caribbean Stud Poker.


International Game Technology (IGT) is another top software provider that powers some of 21 Duke’s games. They are known for creating a range of casino game genres, from pokies and table games to video poker and online bingo. Some of IGT’s best games are at 21 Dukes and are titles such as Da Vinci Diamonds, Golden Goddess, Pharaoh’s Fortune, and Pixies of the Forest, among others.


21 Dukes also makes use of Habanero as a software provider. Habanero is best known for its innovation through immersive 3D graphics and unique game mechanics. A few of Habanero’s best titles include London Hunter, Virtue Dods, Zeus Slot, and Shaolin Fortunes 100.


It’s worth mentioning that there are also a few Parlay pokies at 21 Dukes Casino. This developer has a range of quality online pokies that are compatible with desktop and mobile platforms and includes great titles such as Serpent’s Riches, Fairground Frenzy, and Pirate’s Treasure.

21 Dukes Live Casino

21 Dukes Live Casino

To give you that feeling of a real casino experience, 21 Dukes offers a variety of live dealer games. As mentioned, the casino’s live dealer titles are provided by VIVO Gaming. VIVO offers premium streaming quality and great support in a language you are comfortable with. You will find live baccarat, live roulette, live blackjack and Caribbean Stud Poker games in the live casino games section.


All of the live games can be played around the clock at 21 Dukes on a 24/7 basis. To play live games on the site, simply click on the specific live casino game icon, and you’ll be able to see the dealer and game setup with the betting limits, game information, and live dealer.


Most live casino games at 21 Dukes allow you to chat with the dealer and other players. We say that this perfectly brings in the social aspect of gambling.

21 Dukes Casino Bonuses and Promotions

21 Dukes Casino offers bonuses and promotions to attract new players and retain loyal members for their ongoing patronage. The 21 Dukes Casino welcome bonus consists of a 500% first deposit bonus that is capped at a huge $5,000 in bonus money. Furthermore, you’ll also receive 120 free spins as part of the deal. You should note that this is a once-off offer as a welcome package and only applies to new sign-ups.


Interestingly, 21 Dukes also offers some bonuses exclusively for deposits made via cryptocurrency. With the crypto bonus, your first few deposits at the site are matched by 400%. We reckon that using crypto for deposits also has a range of benefits. The best of these are instant transactions, whether deposits or withdrawals. Furthermore, crypto allows for complete anonymity, which is always a plus.


Apart from the above, the casino has a few daily promotions to keep the regular players happy. These 21 Dukes casino bonuses range from deposit bonuses and no-deposit bonuses to free spins. We suggest taking advantage of these generous bonuses to get the most out of your online gaming experience.


Here are some examples of casino bonuses and promotions you can expect at 21 Dukes:


    • No-deposit bonuses: A bonus that does not require you to deposit to be eligible.
    • Deposit bonuses: Bonuses where you have to deposit before you can get the bonus.
    • Free spins: Free spins that you can use on selected spins. They can be awarded independently or as part of a bonus package.
  • Welcome bonuses: A bonus offered to new players only. Usually, it is a deposit match bonus with or without free spins.
  • Cashback: Money you get back when you are on a losing streak.
  • Reload bonuses: Bonuses for topping up your account regularly.
  • VIP bonuses: Bonuses to reward players for making large deposits.


Check out the promotions page to see what’s on offer at any given time. The bonuses can change frequently, so checking your emails for any special promotions is best.

21 Dukes VIP Program

The 21 Dukes Casino offers an excellent VIP program for high rollers. As a player, you’ll automatically join the VIP club by depositing and playing casino games, which earns you points in return. The VIP program consists of six levels, and the more points you earn at 21 Dukes online casino, the higher your VIP level. And the higher your level, the better the benefits and perks. Below, you’ll find a clearer picture of how it works:


  1. Basic: You start here. It requires no points.
  2. Silver: You need at least 1,000 points. Perks include special promotions, exclusive events and a VIP host.
  3. Gold: You need at least 5,000 points. Perks include higher withdrawal and bet limits and exclusive tournaments.
  4. Platinum: You need at least 20,000 points. Perks include exclusive event invites, your personal VIP host, special birthday bonuses, etc.
  5. Titanium: You need at least 50,000 points. Perks include higher withdrawal and bet limits, invites to exclusive events, exclusive tournaments, and your own VIP manager.
  6. Master: You need at least 150,000 points. Benefits include the highest withdrawal and bet limits, custom bonuses, VIP manager, etc.

Payment Methods at 21 Dukes Casino

21 Dukes Casino offers a range of payment methods for you. This includes traditional methods like Visa, American Express, and MasterCard, as well as e-wallets like ecoPayz and Neosurf.


However, the cherry on the cake is the variety of cryptocurrency options, including Bitcoin and Bitcoin Cash. Furthermore, the casino offers exclusive bonuses when you opt for crypto when making your first deposit.


Your minimum deposit will differ depending on your selected payment method. So, check out the payments page before choosing a payment method. The same applies to the minimum and maximum withdrawal amounts. It’s also important to note that cryptocurrencies have the highest deposit and withdrawal limits, making them the perfect option for high rollers.


What we like is that all deposits are free at 21 Dukes. However, remember that some payment providers may charge deposit fees. On the other hand, the casino does charge for withdrawals, but this also differs based on the chosen payment method. You can find the specifics on the casino website.


Like deposits and withdrawals, payout times also differ from payment method to payment method. For example, debit and credit cards can take between 3 and 5 working days, while e-wallets and cryptocurrencies are instant.


All payment methods are secure, as 21 Dukes uses 128-bit SSL encryption software. So, any financial information that you share with the site is secure and encrypted.

21 Dukes Casino Customer Service

21 Dukes Casino offers players support in three ways: via FAQs, live chat and email. Your first choice should always be the FAQs section, which answers all the most common questions about playing at the site. Here, you’ll find answers to questions about banking, bonuses, payments, and more. 


You can contact the customer support team if you can’t find an answer to your question in the FAQs section. The support team is available via two contact methods: email and live chat. Both methods are available 24/7. But for a faster response, opt for the live chat feature. We found that responses take seconds, so if you have an urgent query, aim to use this option.


For less time-sensitive issues, you can use the email support option. You can email the team via support@21dukes.com and note that replies can take up to 24 hours. When choosing this option, include your username and add the nature of your issue in the subject line. Also, provide detailed evidence for your query and include screenshots if possible. 

Pros and Cons

Before we wrap up this online casino review, let’s compare the pros and cons of 21 Dukes Casino Australia.


21 Dukes Casino Pros  21 Dukes Casino Cons
Fully mobile compatible  Few restricted countries
Wide range of casino games No sports betting 
Top software developers No phone support
Generous bonuses

Final Thoughts

21 Dukes Online Casino is a great online casino that offers a wide variety of casino and live casino games provided by some of the best software developers. The site layout is simple and easy to navigate, and we appreciate the neat organisation of tabs, links, and games.


Players can choose from various payment methods, including debit and credit cards, e-wallets and cryptocurrency. Deposits are instant, and withdrawals are fast. Whatever you prefer, you will find a payment method that’s convenient for you.


When signing up, you are greeted with generous welcome bonuses. This is supplemented by plenty of regular bonuses if you keep playing. Loyal players can join the VIP club, getting perks like higher bet and withdrawal limits, invites to exclusive events and tournaments, and even their VIP host.


All in all, 21 Dukes online casino has all the ingredients for a great online gambling experience. If you think this is the online casino for you, head to the website to sign up.


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Jaqueline Author

Jaqueline Quintero


Always positive, always full of energy and with a very professional approach Jaqueline is one of our best i-gaming writers. With her years of experience she is always able to create unique and over the top content for our website visitors.